Executive / Senior Executive - Customer Relations Jobs in Bangalore - TTK Services Pvt Ltd
Job Description
Job description:Educational Qualification: Graduate / Post Graduate in any discipline
- Experience: 0 - 3 Years
- Shift: Day ( General)
Key Responsibilities:
- Attending clients' inquiries and providing the required information / process to the clients in a professional way and in effective way to get the orders and thereby the satisfaction of clients.
- Updating the client on the status of the order and sharing relevant reports in a set frequent manner.
- Should be updated with the recent process changes in the operational level and alert the clients for the upcoming cases.
- Handling escalations to certain level and to escalate to the respective person, when the order is not moving in the right direction.
- Sensitization of the client requirements and accordingly prioritize the activities.
- Coordinate with internal stakeholder and clients for a smooth client relationship.
- Graduate with excellent communication skills both written and verbal.
- Ability to speak fluent English with a natural accent and no MTI.
- Proficiency in using Internet and MS office tools.
- Should be good at updations and follow-up.
- Should have logical thinking.
- Ability to handle pressure.
- Should be team player.
- Should be able to interact with clients in a professional and in diplomatic manner.
Job Particulars
Role others
Education B.Com, BA, M.Com, MA, BBA/BBM, BCA, MBA/PGDM, BSc, MCA, MSc, Other Graduate, Other Post Graduate
Who can apply Freshers and Experienced (0 to 2 Years )
Hiring Process Written-test, Face to Face Interview
Employment TypeFull Time
Job Id494803
Job Category MBA , BSc/BCA/BBM , Analyst / Analytics , Logistics / Transportation
Locality Address Marathahalli
State Karnataka
Country India
About Company
TTK Services Pvt. Ltd. was formed in 2000 to provide services to the NRI community. It has three divisions: YourManInIndia, Getfriday and Shared resource.
- YourManInIndia: Providing a wide range of physical concierge services across india. This division also provides immigration and global mobility solutions to some of the biggest corporate clients in India, including 50 of the top IT firms.
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