Female Telecaller

SNT Infotech Pvt Ltd

0 to 3+ Years

14000 - 22000 Monthly

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Posted: 12 May 25

Job Description

We are hiring female Telecaller for day shift (10 AM to 6 PM). The candidate must have good communication skills in Hindi and English and friendly approach while talking to client over the phone. Responsibilities include making calls, and maintaining records. Freshers and Experience both can apply.
Skills Required:

Good communication and interpersonal skills.
Basic Knowledge of Computer Like MS Word, MS Excel, etc.
CRM Knowledge.

Qualification:

Any Graduates/ Undergraduates.
Freshers and Experienced both can apply.

Key Responsibilities:

1. Outbound Calling:

Make daily outbound calls to potential customers, leads, or existing clients using company-provided data or cold leads.
Introduce the company’s products or services, explain features and benefits, and generate interest.
Persuade prospects to visit, book appointments, or make purchases depending on the industry (e.g., real estate, education, healthcare, finance).

2. Inbound Call Handling:

Answer incoming calls promptly and assist with customer inquiries, service requests, or complaints.
Provide product information, resolve queries, and guide customers as per company policies.
Maintain polite and professional behavior at all times, even in challenging situations.

3. Lead Generation and Qualification:

Identify potential customers and qualify leads based on predefined parameters (e.g., location, interest, budget).
Update CRM systems or lead tracking tools with customer data, conversation notes, and follow-up schedules.
Set appointments for field sales teams, product demonstrations, or counseling sessions.

4. Follow-Ups and Conversion:

Conduct timely follow-up calls with prospects who showed initial interest.
Maintain contact with past customers to encourage repeat business or referrals.
Work towards meeting or exceeding weekly/monthly conversion targets.

5. Database Management:

Maintain accurate and up-to-date records of all calls and customer interactions.
Ensure all collected data is correctly entered into the CRM and is kept confidential.
Flag outdated, incomplete, or incorrect data to the supervisor.

6. Coordination with Sales/Support Teams:

Coordinate with field sales executives or service teams for appointment confirmations or on-ground follow-up.
Share timely feedback and common customer concerns with the product or operations teams.
Participate in team meetings and contribute to process improvements.

7. Reporting:

Prepare daily call logs, conversion summaries, and performance reports as per team requirements.
Share customer insights, objections, and common queries to help enhance scripts or offerings.

More information about this Female Telecaller Job

Please go through the below FAQs to get all answers related to the given Female Telecaller job

What are the job requirements to apply for this Female Telecaller job position?
- Ans: A candidate must have a minimum of 0 to 3+ year experience as an Female Telecaller

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: BA, 12th Pass (HSE)
What are the salary requirements for this job?
- Ans: The salary range is between 14000 and 22000 Monthly. The Salary will depend on the interview. This Female Telecaller is a Full Time in Ghaziabad.
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Female Telecaller is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the Female Telecaller position?
- Ans: There are immediate 1 job openings for Female Telecaller in our Organisation.