Front Desk Manager Jobs Opening in Tone Zone Health and Fitness Centre at Rajarajeshwari Nagar, Bangalore
HOT JOBFront Desk Manager
Job Description
Overview of the Role
The Front Desk Manager at Tone Zone Health and Fitness Centre is the face of the facility. As the first point of contact for members, guests, and staff, you’ll set the tone for their entire experience at our fitness center. From answering questions to resolving any concerns, you’ll be at the heart of our operations, ensuring that everything runs smoothly. Whether it’s managing member check-ins, overseeing day-to-day administrative tasks, or providing top-notch customer service, you’ll be instrumental in creating a welcoming and professional atmosphere that reflects our commitment to health and fitness.
Greet members and guests in a warm, professional manner
Check-in members and ensure membership status is current
Answer phone calls, respond to emails, and provide information about gym services, classes, and promotions
Handle new member sign-ups, tours, and orientations
Process payments, renewals, and cancellations
Maintain cleanliness and organization of the front desk and common areas
Monitor member check-ins to ensure proper access control
Report maintenance issues or member concerns to management
Enforce gym policies and assist with minor conflict resolution
Assist in sales of retail items such as drinks, supplements, or gear
Support other gym staff with administrative tasks or event coordination as needed
Skills & Qualifications
Required Skills
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Excellent Communication: Strong verbal and written communication skills, with the ability to interact confidently and professionally with members, guests, and staff.
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Customer Service Excellence: A friendly and approachable demeanor with a passion for delivering top-tier service. Ability to resolve issues and create solutions in real time.
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Organizational Skills: Ability to multitask and handle multiple responsibilities simultaneously in a fast-paced environment.
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Computer Proficiency: Comfortability using a variety of software systems, including membership management tools and point-of-sale systems. Experience with Microsoft Office Suite (Excel, Word, Outlook) is preferred.
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Problem-Solving: Strong critical thinking skills to address customer concerns and operational challenges efficiently.
Preferred Experience
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Previous Experience in Customer Service: Experience in a front-facing role, especially in a health, fitness, or hospitality environment.
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Leadership Experience: Experience managing or supervising a team is preferred.
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Fitness Industry Knowledge: Basic understanding of fitness programs, membership packages, and the general workings of a health club or gym.
Personal Traits
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Positive Attitude: A genuine passion for health, fitness, and promoting a positive experience for others.
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Attention to Detail: A keen eye for ensuring that everything is running smoothly and members’ needs are met.
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Team Player: Ability to work well with others and contribute to a supportive, positive work culture.
More information about this Front Desk Manager Job
Please go through the below FAQs to get all answers related to the given Front Desk Manager job
- What are the job requirements to apply for this Front Desk Manager job position?
- Ans: A candidate must have a minimum of 0 to 3 year experience as an Front Desk Manager
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com, BA, Other Graduate
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Front Desk Manager is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Front Desk Manager position?
- Ans: There are immediate 1 job openings for Front Desk Manager in our Organisation.
Job Particulars
About Company
Bangalore 
Freshers 
Salary not disclosed 
B.Com, BA, Other Graduate(Other Graduate)
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12th Pass (HSE)
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Diploma, 12th Pass (HSE)
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12th Pass (HSE)
Bangalore
0 to 1 Years
Salary not disclosed
Diploma, 10th Pass (SSC) 
