Front Desk Pharmacist Jobs Opening in S s polyclinic at Marredpally, Railway Station Road, Secunderabad, Hyderabad
Job Description
Job Overview
The Front Desk Pharmacist is responsible for providing support at the pharmacy’s front desk, assisting customers, managing inquiries, and ensuring smooth day-to-day operations. This role is ideal for undergraduates, trainees, or degree holders interested in gaining practical exposure in the pharmaceutical field.
This is a part-time position with a 1-month training program, designed to familiarize candidates with pharmacy operations, customer service, and basic pharmaceutical knowledge. No prior experience is required, making it an excellent entry point for those seeking a career in pharmacy or healthcare.
Key Responsibilities
1. Customer Interaction & Support
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Welcome and assist customers visiting the pharmacy.
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Provide information on medicine availability, basic usage instructions, and pharmacy services.
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Handle customer inquiries, complaints, or requests in a friendly and professional manner.
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Maintain polite, patient, and professional communication at all times.
2. Prescription Handling
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Receive prescriptions from customers and verify basic details.
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Assist pharmacists in dispensing medicines according to prescriptions.
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Ensure accurate labeling, packaging, and documentation of medicines.
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Maintain confidentiality of patient information and prescriptions.
3. Inventory & Stock Management
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Assist in maintaining stock records, shelf organization, and inventory checks.
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Report low-stock or expired items to senior pharmacists.
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Support the pharmacy team in ordering and receiving medicines.
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Help with tracking stock movement and updating inventory databases.
4. Billing & Payment Assistance
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Assist customers in billing and payment processes.
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Handle cash or digital transactions accurately.
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Issue receipts and maintain transaction records.
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Ensure compliance with pharmacy billing procedures.
5. Administrative & Documentation Support
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Maintain accurate records of daily sales, stock updates, and customer interactions.
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Assist in filing, organizing, and managing pharmacy documents.
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Support pharmacy staff in preparing reports for management or regulatory compliance.
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Ensure all documentation adheres to internal policies and regulatory standards.
6. Learning & Training
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Participate in a 1-month training program to learn pharmacy operations.
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Understand basic pharmaceutical terminology, product knowledge, and customer service standards.
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Learn inventory management, billing procedures, and prescription handling.
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Apply learned skills to assist the pharmacy team effectively and accurately.
Required Skills & Competencies
1. Communication Skills
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Ability to interact clearly and politely with customers.
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Good listening skills to understand customer needs and queries.
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Capability to communicate effectively with pharmacy staff and management.
2. Organizational Skills
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Ability to manage the front desk efficiently during busy hours.
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Maintain tidy, organized records and workspace.
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Attention to detail in billing, documentation, and inventory tasks.
3. Technical & Learning Skills
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Basic computer knowledge for billing software, inventory systems, or spreadsheets.
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Ability to learn pharmacy processes, medicine names, and operational protocols quickly.
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Willingness to adapt to new software or procedures as required.
4. Customer Service & Professionalism
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Friendly, approachable, and patient demeanor.
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Ability to handle difficult customers calmly.
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Maintain confidentiality of sensitive customer or patient information.
Educational Qualifications
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Eligible Candidates: Any undergraduate student, trainee, or degree holder.
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No prior experience required.
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Basic knowledge of pharmacy or healthcare is a plus but not mandatory.
Training Details
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Duration: 1 month.
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Mode: On-site, practical exposure within the pharmacy.
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Content Covered:
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Pharmacy operations and workflow.
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Customer service standards and communication.
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Prescription handling and medicine verification.
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Inventory and stock management.
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Billing, payment processing, and documentation.
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Work Environment
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Location: On-site at the pharmacy.
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Working Hours: Part-time (flexible schedule depending on pharmacy requirements).
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Team Structure: Reports to the Pharmacist-in-Charge, collaborates with pharmacy assistants and other staff.
More information about this Front Desk Pharmacist Job
Please go through the below FAQs to get all answers related to the given Front Desk Pharmacist job
- What are the job requirements to apply for this Front Desk Pharmacist job position?
- Ans: A candidate must have a minimum of fresher as an Front Desk Pharmacist
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Pharm, BSc, D Pharma
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Front Desk Pharmacist is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Front Desk Pharmacist position?
- Ans: There are immediate 1 job openings for Front Desk Pharmacist in our Organisation.
