GROUND EXECUTIVE Jobs in Delhi,Faridabad,Gurgaon - AVIATION PVT.LTD

GROUND EXECUTIVE

AVIATION PVT.LTD

0 Years

17000 - 34000 Monthly

Expired

Posted: 01 Dec 18

Job Description:

As an airline customer service agent (also known as airline ticket agent), you would be responsible for helping customers book flights with the airline that employs you. This would involve informing them of available flights, seating, dates, times, prices and any other special considerations.
You would play an instrumental role in disseminating information, assisting customers, and providing a human face to your airline.
General Job Duties of This Profession
Your duties and responsibilities as an airline customer service agent may vary from one airline to another, although in general, you would be responsible for:
Providing information over the phone, electronically or in person regarding routes, schedules and fares.
Processing passenger flight reservations and issuing tickets
Guiding passengers towards security gates
Preparing boarding passes, checking and tagging baggage, and announcing flights
Keeping accurate customer records
Helping customers cancel and re-book their flights
Communicating with flight crew on the ground and using ground to air radio.