GROUND STAFF/TICKETING/CABIN CREW Jobs in Kochi - Universal Job Solution
GROUND STAFF/TICKETING/CABIN CREW
Universal Job Solution
Expired
Posted: 04 Dec 20
Job Description
Urgent hiring GROUND STAFF, TICKETING AND CABIN CREW.
Skills Required: (both freshers and experienced) with good communication skills required. should flexible.
Education: The only preliminary education an airline ticketing agent is a high school diploma. Airlines have their own training facilities that usually consist of a week or of classroom training followed by on-the-job training by shadowing an experienced ticketing agent.
New agents begin by handling luggage and up to handling seating assignments, completing ticket forms and reserving tickets for passengers.
Responsibilities: Improve customer experience, create engaged customers and facilitate organic growth.
Skills Required: (both freshers and experienced) with good communication skills required. should flexible.
Education: The only preliminary education an airline ticketing agent is a high school diploma. Airlines have their own training facilities that usually consist of a week or of classroom training followed by on-the-job training by shadowing an experienced ticketing agent.
New agents begin by handling luggage and up to handling seating assignments, completing ticket forms and reserving tickets for passengers.
Responsibilities: Improve customer experience, create engaged customers and facilitate organic growth.
* Take ownership of customers issues and follow problems through to resolution.
* Set a clear mission and deploy strategies focused towards that mission.
* Develop procedures, policies and standard
* Keep
accurate records and document customer actions and discussions.
* Analyse statistics and compile accurate reports.
* Recruit, mentor and develop customer agents and nurture an environment where they can excel through encouragement and empowerment.
* Analyse statistics and compile accurate reports.
* Recruit, mentor and develop customer agents and nurture an environment where they can excel through encouragement and empowerment.
* Keep ahead of industry's developments and apply best practices to areas of improvement.
* Control resources and utilize assets to achieve qualitative and quantitative targets.
** Most diffuse stressed customers and be prepared to solve customer problems (when possible) quickly as they arise.
Experience: Extensive customer experience in some type of sales, the position is a good starting place to gain the experience needed to the Basic computer and typing skills are also needed to navigate the ticketing system.
SALARY: Rs.27500- 65000
Experience: Extensive customer experience in some type of sales, the position is a good starting place to gain the experience needed to the Basic computer and typing skills are also needed to navigate the ticketing system.
SALARY: Rs.27500- 65000
Job Particulars
Role steward hospitality
Education 12th Pass (HSE), Other Graduate
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1057008
Job Category Others
Locality Address Fort Cochin, Kaloor, Kochi, M.G. Road, Kochin-Others
State Kerala
Country India
About Company
Universal Job Solution
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