Guest Relation Executive Jobs - Pune - Sage Ayurveda Medicine Pvt Ltd Nu Ayurveda Clinic
Guest Relation Executive
Sage Ayurveda Medicine Pvt Ltd Nu Ayurveda Clinic
0 to 5 Years
10000 - 13000 Monthly
Expired
Posted: 16 May 16
Job Description
- Follow Standard Operating Procedures laid down for the Front Desk
- Receive and record all incoming reservations for appointments for treatments according to the standards and procedures established.
- Perform as a telephone switchboard - directing calls, take and direct messages and appointments correctly
- Engage with guests on a regular basis and build a relationship with them
- Check bookings; follow up call to customers.
- Cash handling as per the company policy. To make proper receipts, expense vouchers for routine center expenses.
- Be conversant with all the therapies and provide information about the same to the guests
- Selling of memberships to the guests
- Seek feedback from guests about their experience
- Assist the guest with any special requests as well as complains. Refer these issues to the doctor, and use appropriate complaint handling at all times.
- Prepare confirmations the evening before for the next day’s appointment sheets for treatments
- Maintain the reception area in an effective manner
- Maintain inventory of all materials in the clinic and ensure there is no pilferage or wastage.
- Acting as a coordinator between center and head office
- Doing documentation and managing attendance of the new & existing employees
WORK HOURS: 9 hours a day, 6 days a week (Week off – Mondays)
EXPERIENCE: 0 - 5 years
EDUCATION: Any under-graduate/graduate
DEPARTMENT: Operations
Salary: Rs.10, 000 to Rs.13, 000
Other Components: Incentives up to Rs.5000 & More depending on the performance, Perks: Free therapies worth Rs.2000 per Month (not cashable)
Job Particulars
Role others
Education LLM, B.Arch, Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, B.Pharm, BA, M.Arch, M.Com, M.Pharm, MA, BBA/BBM, BCA, BDS, BE/B.Tech, MBA/PGDM, BEd, BHM, BSc, MCA, MD, MDS, ME/M.Tech, BVSc, CA, CS, ICWA, LLB, MBBS, MEd, MHM, MS, MSc, MSW, PG Diploma
Who can apply Freshers and Experienced (0 to 5 Years )
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id192477
Locality Address
State Maharashtra
Country India
About Company
Sage Ayurveda Pvt. Ltd is a venture in Ayurveda clinics, Products; resorts & hospitals with a vision of reaching the age-old benefits of Ayurveda to the masses.
It’s a part of India’s largest chain of professionally managed, affordable health spas company Four Fountains De stress Spa. Founded in 2007 by management graduates from IIM Ahmedabad and S.P.Jain Institute of Management & Research.
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