Guest Services Executive Job in MindTree at Panaji, Vasco Da Gama, Gurgaon

Guest Services Executive

MindTree

0 Years

13000 Monthly

Expired

Posted: 17 Jun 19

Guest Relationship Executive at OYOHelp & assist the Hotel Manager with all day tasks.
Handling guest query & assistance.
To take care of orders & room delivery.
Helps & Assists the Hotel Manager with all day tasks
Takes charge of the Hotel (for own shift) when the Hotel Manager is not around
(including Morning Stand-Ups)
Present at the Lobby for any sort of Guest query and assistance
(including Check-In & Check-Out, when the Hotel Manager is unavailable).
Handles all guest complaints including managing guests having problems.
Escorts Guests to their respective assigned rooms + luggage
Takes the initiative to create suitable (and relevant) Guest interactions
Takes the initiative (including proactively where required) to take care of guest requestsIn the Morning shift takes care of Breakfast orders (Cooking)
Responsible for the Delivery (and clearance, later) of Breakfast,
Lunch & Dinner to the Guest rooms