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Hardware Networking - System Engineer Jobs in Bangalore - IBM

Hardware Networking - System Engineer

IBM
salary-icon 16300 Monthly
Expired

Posted: 26 Sep 19

Job Description

Responsibilities
  • Research and identify solutions to software and hardware issues
  • Diagnose and troubleshoot technical issues, including account setup and network configuration
  • Track computer system issues through to resolution, within agreed time limits
  • Properly escalate unresolved issues to appropriate internal teams
  • Refer to internal database or external resources to provide accurate tech solutions
  • Ensure all issues are properly logged
  • Prioritize and manage several open issues at one time
  • Prepare accurate and timely reports
  • Provide Basic level troubleshooting.
  • Responsible for the uptime of the various client projects being managed / monitored.
  • Need to make sure that issues are handled in right time frames as per the SLA / commitments
  • Knowledge on Network protocols LAN, WAN protocols like HSRP , VLANS, STP, OSPF and BGP
  • Understanding of  Routing, Switching devices
  • Understanding of Network Operations
  • Good understanding Windows/Linux/Mac OS environments
  • Good understanding of computer systems other tech products
  • Ability to diagnose and troubleshoot basic technical issues
  • Familiarity with remote desktop applications and help desk software
  • Excellent problem-solving and communication skills
  • Ability to provide step-by-step technical help, both written and verbal
  • Additional certification in Microsoft, Linux, Cisco or similar technologies is a plus

Job Particulars

Education BE/B.Tech
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id709061
Job Category IT/Software
Locality Address
Country India

About Company

International Business Machines Corporation (IBM) is an American multinational information technology company headquartered in Armonk, New York, with operations in over 170 countries. The company began in 1911, founded in Endicott, New York, as the Computing-Tabulating-Recording Company (CTR) and was renamed "International Business Machines" in 1924.
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