International Voice Process Job in Black And White Business Solutions at Bannerghatta Road, Bommanahalli, BTM, Bangalore

Greeting from Black and White Business Solutions Pvt Ltd !!
Immediate Hiring For - Chat Support (Non-Voice) • Rotational Shift / US SHIFT * Candidate Should be in Bangalore Location for an Interview ** Excellent in English communication is Mandate *
Interface with Customers via Inbound Email Chat over the Internet for the purpose of passively assisting the customers. Contact : HR Meda - 9741433322Email - hr3322@blackwhite.in 
Roles and Responsibilities Greet Customers in a courteous, friendly, and professional manner using agreed-upon procedures. 

• Clarify Customer requirements; probe for and confirm understanding of requirements or problem. 

• Support Customers across telecommunications, Financial Services & Healthcare vertical. 

• Conduct needs-based selling by using non-scripted probing techniques to determine customer needs and to offer the most appropriate product or service to address their needs. Candidate Profile 

• Any Graduate Fresher OR Under-Graduate dropout. 

• Excellent verbal and written communication skills. 

• Flexible with 24/7 Environment. 

• Salary up to 30K & attractive Incentives amount. 

• To provide best in class Customer support to customers over Voice. 

• Take end to end ownership of customer issues reported. 

• Research, diagnose and identify solutions to resolve customer issues.. 

• Document solutions in the form of knowledge base, notes and Articles and help build a robust knowledge base which can be referred in the future. Desired Candidate Profile 

• Fresher (only Voice) or Experienced(Voice and Nonvoice ). 
Prefer Minimum 6 months of experience in International Customer support Inbound / Outbound Voice• Graduate & under Grads freshers or experienced can apply • Excellent in Verbal English • Willing to work in Night Shifts • Knowledge on PC, Excel & Good Typing. 
Venue : Black and White Business Solutions Pvt Ltd, #721, 2nd Floor, CMH Road Indiranagar Bangalore-560038 Land Mark: CMH Bus-stop or KFC Bus-stop. 
Contact : HR Meda- 9741433322

Email - hr3322@blackwhite.in Qualifications-12th Pass (HSE), Any Graduate