Hiring For technical voice support immediate joiner only Jobs in Bangalore - RANDSTAD INDIA PVT LTD
Hiring For technical voice support immediate joiner only
Job Description
About Company:-
Its an American multinational software company that provides server, application and desktop
virtualization, networking, software as a service, and cloud computing technologies.
Headquarters:
Fort Lauderdale, Florida, United States.
Job Description:-
Customer Service Representative:-
Resolves production scheduling and shipping or invoicing problems; determines validity of warranty
claims and schedules repair resources; changes production and shipping schedules; and recognizes add-on business opportunities.
Primary Roles & Responsibilities:-
- Primary point of contact for external and internal customers, end-users, and Citrix Partners and
- Distributors.
- The Customer Service Representative handles all inbound requests from these sources and provides
- assistance in addressing these requests. Inquiries can include but are not limited to, product orders,
- billing, contract renewals, customer account maintenance, and product licensing at varying levels of
- complexity.
Additional Benefits:-
- Free Transport & Food will be Provided.
- Eligible for Medical Insurance.
- Excellent Work Environment & Work Culture.
Minimum Eligibility:-
- Graduation is Must.
- Minimum 1 Year of Experience into International Voice Process.
- Should be Flexible in Rotational Shifts.
- 5 Days of Working & 2 Days Off( Rotational Off)
- Free pick and drop
- Work Location Domlur EGL.
- Salary upto 4 LPA
- UG : Graduation Not Required, Any Graduate in Any Specialization
- PG : Any Postgraduate in Any Specialization, Post Graduation Not Required
- Doctorate : Any Doctorate in Any Specialization, Doctorate Not Required