Hotel general manager Jobs in Amravati - MANIRATNA CONVENTIONS LLP

Hotel general manager

MANIRATNA CONVENTIONS LLP

0 Years

50000 - 75000 Monthly

Expired

Posted: 09 Nov 21

Job Description

Set strategic goals, objectives, budgets, policies, and procedures to enhance revenue and customer service performance.
Provide advice, guidance, direction, and authorization to the departmental managers in implementing business plan and strategies.
Assist in the preparation of the financial budgets and monitor financial performance versus the budget.
Maintains hotel standards by conducting ongoing evaluations and investigating complaints. Initiates corrective action.
Develops accurate long and short-range financial objectives consistent with the Company’s mission statement.
Prepares financial reports for management that clearly explain operational effectiveness, trends and variances.
Optimize revenues and manage costs, driving on Business goals and brand awareness, great team player, motivator and natural leader
Re-structured the H.R. policies of the hotel to bring uniformity in the system.
Draft packages & proposed various marketing plans to introduce the hotel with new vigor.
Monitors the performance of the hotel through verification and analysis of guest satisfaction systems and financial reports.
organized the hierarchy to build up a strong structure and strengthen the working system.
Streamlined the entire operations of the hotel by introducing new job descriptions and specifications for all departments.
Being the one point of contact for the guest right from the arrival of the guest till his/her departure.
Fulfilling all the conference or event needs of the guest without any delay.
Manage day-to-day operations of the Hotel.
Hire and onboard new wait staff and baristas.
Train employees on proper use of equipment. Demonstrate team, building experience.
Track record of promotion , an atmosphere of teamwork, build moral and spirit of employees.
Coordinate with vendors and order supplies, as needed.
Maintain updated records of daily, weekly and monthly revenues and expenses.
Advise staff on the best ways to resolve issues with clients and deliver excellent customer service.
Nurture friendly relationships with customers to increase loyalty and boost hotel reputation.
To ensure the maximize service opportunities for guests to ensure return visits.
Address problems and troubleshoot accordingly.
Ensure events and conferences run smoothly.
Creating positive working environment for hotel staff.
Making sure all hotel fixtrures and fitting are in a safe condition to be used.
Responsible for direct selling and marketing the Hotel facalities.
Manitain service standards by effective recruitment, training and organizationof service staff.
Creating innovative marketing strategies to further business interest.
Ensuring profitability of operations and supervising all aspectsof F&B , Front and back office operations, Housekeeping,Engineering, store
& receiving to ensure compliance with quality & hygiene standards