Implementation Executive Jobs Opening in Tangsys Technologies Pvt Ltd at HSR, Bangalore

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Customer Success Executive

Tangsys Technologies Pvt Ltd

0 to 2 Years

17000 - 30000 Monthly

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Posted: 26 May 26

Job Description

About SkoolBeepSkoolBeep is a fast-growing edtech company dedicated to transforming school education through innovative digital solutions. Our products help schools streamline operations, enhance classroom learning, and improve student outcomes.

We are looking for an Customer Success Executive - Male (Freshers can apply) to join our team. This role involves traveling to schools across Karnataka, ensuring smooth product implementation, troubleshooting technical issues, and training educators on how to use our solutions effectively. If you are tech-savvy, enjoy problem-solving, and have strong communication skills, wed love to hear from you!

What Were Looking For
We are looking for a hands-on Customer Success Executive who can bridge the gap between post-sales, technical product implementation and customer success.

The ideal candidate will work closely with Clients and End customers to:

Perform post-sales activities by understanding customer needs and delivering product demos
Implement and configure SkoolBeep solutions
Drive product adoption and customer success
Build strong customer relationships while ensuring measurable business value

This role is ideal for someone who combines technical problem-solving skills with strong customer-facing abilities.

Key Responsibilities
1. Customer Engagement

Understand customer business processes and technical environments
Execute Proof of Value (PoVs) for customers and help demonstrate all the features and functionalities of the product successfully.
Conduct product walkthroughs, demonstrations, and training sessions
Present tailored solutions aligned with customer needs
Engage with customer stakeholders, including senior leadership where required.

2. Product Implementation & Configuration

Lead end-to-end implementation of SkoolBeep solutions for enterprise customers and partners
Configure and customize the platform based on client requirements
Support deployment, onboarding, and technical setup
Ensure smooth implementation and successful go-live

3. Product Support & Technical Troubleshooting

Provide hands-on technical support for product-related issues
Diagnose, analyze, and resolve platform performance issues
Monitor product health and proactively address concerns
Work closely with concern teams for escalations and resolution

4. Customer Success

Build strong relationships with Client & End Customer
Develop and execute customer adoption plans
Drive platform usage and maximize customer value realization
Track customer success metrics and identify opportunities for improvement
Gather customer feedback and translate it into product improvements
Collaborate with internal teams to enhance customer success

Required

Any Degree/ Diploma
0-5 years of experience in technical product implementation, customer success, technical support roles (FRESHER'S CAN APPLY)
Language Proficiency in Kannada (mandatory) & English
Strong analytical and problem-solving skills
Excellent verbal and written communication skills
Strong customer-facing and presentation abilities
Ability to manage multiple priorities in a fast-paced environment
Structured, organized, and execution-focused mindset

Benefits

Competitive Salary
Travel Allowance
Paid Leave
Career Growth Opportunities
Training & Skill Development
Friendly Work Environment

More information about this Customer Success Executive Job

Please go through the below FAQs to get all answers related to the given Customer Success Executive job

What are the job requirements to apply for this Customer Success Executive job position?
- Ans: A candidate must have a minimum of 0 to 2 year experience as an Customer Success Executive

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, B.Com, BCA, BE/B.Tech, Other Course
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Customer Success Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the Customer Success Executive position?
- Ans: There are immediate 1 job openings for Customer Success Executive in our Organisation.

Job Particulars

Role customter relationship executive

Education Diploma, B.Com, BCA, BE/B.Tech, Other Course

Who can apply Freshers and Experienced (0 to 2 Years )

Hiring Process Face to Face Interview, Virtual Interview

Employment TypeFull Time

Job Id2897398

Job Category MBA , Diploma , BSc/BCA/BBM

SkillsCustomer Relationship Kannada Speaking

Locality Address HSR

State Karnataka

Country India

About Company

Tangsys Technologies is a trusted technology partner offering high-quality, affordable and scalable solutions to schools across India. Our solutions can empower teachers, enhance learning experiences for students, keep parents involved, and help Indian schools become future-ready. Our flagship product, SkoolBeep has a whole range of technology solutions that revolutionize every aspect of running a school from integrated classroom solutions to home learning solutions and school management software. Our focus is on building long-term relationships with schools and becoming a trusted one-stop technology partner enabling Indian schools to become vibrant, world-class learning centers of excellence. We are looking for talented Implementation Specialist with a positive attitude and a passion to play a key role in shaping the future of Indian school education.

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