Inbound And Outbound Customer Support Associate Jobs Opening in Preficia India at Moti Nagar, Park Circus Area, Park Street, Kolkata, Delhi
Inbound and Outbound Customer Support Associate
Preficia India
Posted: 27 Apr 24
Job Description
Required Inbound and Outbound Customer Support Associate for PAN INDIA location.
More information about this Inbound and Outbound Customer Support Associate Job
Please go through the below FAQs to get all answers related to the given Inbound and Outbound Customer Support Associate job
Job Locations : Delhi (Moti Nagar ) & Kolkata ( Central Kolkata )
Knowledge of Computer and basic skills are required.
Age Criteria : 18 - 33
Good Communication in English is required for Delhi Location (INBOUND)
Both Fresher & experienced candidates can apply!
INBOUND / OUTBOUND / BFSI / NBFC / NO SALES & NO TARGET / FIXED SALARY with INCENTIVE SLABS are available.
INBOUND / OUTBOUND / BFSI / NBFC / NO SALES & NO TARGET / FIXED SALARY with INCENTIVE SLABS are available.
- Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our database in a comprehensible way
- Frequently attend educational seminars to improve knowledge and performance level
- Meet personal/team qualitative and quantitative targets
Minimum Requirement:
- Good Communication Skills
- Good Problem-solving skills over the call
- High energy level
More information about this Inbound and Outbound Customer Support Associate Job
Please go through the below FAQs to get all answers related to the given Inbound and Outbound Customer Support Associate job
- What are the job requirements to apply for this Inbound and Outbound Customer Support Associate job position?
- Ans: A candidate must have a minimum of fresher as an Inbound and Outbound Customer Support Associate
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE)
- What are the salary requirements for this job?
- Ans: The salary range is between 8500 and 18000 Monthly. The Salary will depend on the interview. This Inbound and Outbound Customer Support Associate is a Full Time in Kolkata, Delhi.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Inbound and Outbound Customer Support Associate is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Inbound and Outbound Customer Support Associate position?
- Ans: There are immediate 1 job openings for Inbound and Outbound Customer Support Associate in our Organisation.
Job Particulars
Education 12th Pass (HSE)
Who can apply Freshers
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id2408271
Job Category Tech Support
Locality Address Moti Nagar , Park Circus Area , Park Street
State West Bengal, Delhi
Country India
About Company
Preficia India
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