Inbound International Voice Process Job in Black And White Business Solutions at Domlur, Electronic City, Hebbal, Bangalore

Hi Dear Applicant

WE'RE Hiring for Customer Support International and Domestic BPO - Freshers/ Experience

Any Graduate / UG / 10+2 / Diploma/ B.E/B.Tech / B.Sc / BCA / BBA / Bcom / MCA / MTech / Freshers / Experience

Candidates with backlogs in graduation can also apply.

International bpo E-commerce, 5 days working - 2-way transport.
International process (English mandate)
Domestic process (English + Hindi or English + Tamil+Telugu)

Contact:
Contact : HR Meda @ 9741433322
Email resumes to : hr3322@blackwhite.in

Shift : Rotational Shifts / UK / US
Experience: Freshers / Experience

Shifts : UK / US / Australian Shift / Pilot Process /Rotational Shifts

Customer :

Banking / Insurance / E Commerce / Telecom / US Healthcare / AR Caller

JOB Role :

Engaged in handling calls of Enterprise & different business units (Internal & External)
Provide World Class Customer Service.
End to Transaction of Reports.
Need to maintain Accuracy in Reports.
Ability to work effectively in a team environment Pleasant, professional, and courteous personality skills
Excellent verbal and written communication skills
Providing Voice support to Internal and External End Users. The job will require you to handle inbound calls/emails/chats regarding technical issues for end-users.
Perform problem cause analysis
Resolve customer queries and achieve customer delight.
Ability to Identify Opportunity and Implement Process Improvements
Has technical experience and skills in the areas of problem determination, creativity, and analysis.
Venue:
Address:721, Chinmaya Mission Hospital Rd,
Binnamangala, Stage 1,
Indiranagar, Bengaluru, Karnataka 560038
Landmark: Opp to M.K Retail
next to Andhra Bank

Candidates from the Bangalore location are preferred.

Required Candidate profile
One day interview process - Freshers also can apply

Desired Candidate Profile

* Possess good communication skills, both oral and written
* Have a good attitude - should be committed to the work.
* Any graduates can appear or 10+2, 10+3 Pass out
* Should be flexible with rotational shift