Intern Customer Support Jobs Opening in Educational Rating Assessment at Richmond Town, Bangalore

Intern Customer support

Educational Rating Assessment

0 Years

Not disclosed

Expired

Posted: 17 Feb 23

Job Description

Working as an Intern Customer support

Languages to be known: English(mandatory), Kannada, Telugu, Tamil, Hindi
Mostly inbound
Responsible to clear the queries received on call
Working time : 9.30 Am to 5.30 Pm

Work Location: Richmond town, Bangalore

Responsibilities:

Manage large amounts of incoming calls
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Analyzing customer needs and recommending products based on those needs.
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers

Required skills:

Good typing Speed.
Good Communication Skill.
Basic Computer Skills
Discipline, Positive Attitude & Punctuality

More information about this Intern Customer support Job

Please go through the below FAQs to get all answers related to the given Intern Customer support job

What are the job requirements to apply for this Intern Customer support job position?
- Ans: A candidate must have a minimum of fresher as an Intern Customer support

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com, BA, BBA/BBM, BCA, BSc, BFA
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Intern Customer support is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the Intern Customer support position?
- Ans: There are immediate 1 job openings for Intern Customer support in our Organisation.