Intern Customer Support Jobs Opening in Educational Rating Assessment at Richmond Town, Bangalore
Job Description
Working as an Intern Customer support
More information about this Intern Customer support Job
Please go through the below FAQs to get all answers related to the given Intern Customer support job
Languages to be known: English(mandatory), Kannada, Telugu, Tamil, Hindi
Mostly inbound
Responsible to clear the queries received on call
Working time : 9.30 Am to 5.30 Pm
Mostly inbound
Responsible to clear the queries received on call
Working time : 9.30 Am to 5.30 Pm
Work Location: Richmond town, Bangalore
Responsibilities:
- Manage large amounts of incoming calls
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Analyzing customer needs and recommending products based on those needs.
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
- interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
Required skills:
- Good typing Speed.
- Good Communication Skill.
- Basic Computer Skills
- Discipline, Positive Attitude & Punctuality
More information about this Intern Customer support Job
Please go through the below FAQs to get all answers related to the given Intern Customer support job
- What are the job requirements to apply for this Intern Customer support job position?
- Ans: A candidate must have a minimum of fresher as an Intern Customer support
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com, BA, BBA/BBM, BCA, BSc, BFA
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Intern Customer support is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Intern Customer support position?
- Ans: There are immediate 1 job openings for Intern Customer support in our Organisation.
Job Particulars
Who can apply Freshers
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeInternship / Projects
Job Id1682038
Job Category BSc/BCA/BBM , Tech Support
Locality Address Richmond Town
State Karnataka
Country India
About Company
Educational Rating Assessment
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