International BPO / Technical Support Jobs in Bangalore - Black And White Business Solutions
FEATURED JOBInternational BPO / Technical Support
Black And White Business Solutions
Expired
Posted: 03 May 21
Job Description
Huge Openings with TOP BPO MNC's - Technical Support (International Voice ) and Non Voice / Live Chat / Email Support
Fresher and Experience Can apply
Work from Home and Work From Office
Interview Mode : Telephonic
Education : UG / 10+2/ 10+3 / Diploma / Any Graduate in Any Specialization
Sal : 2.2LPA upto 4.5LPA
Designation : Technical Support Analyst /Sr.Technical Support Associate/ Process Associate/ Sr Process Associate/ Sr Advisor
Technical :
Trouble shooting/Command for IP Address/Adobe Photoshop / ticketing tool / RAM/ROM/Networking LAN/VAN/WAN/Configuration /Versions of Windows MS/ Office 365 /Control panel/ internet setting
JOB Role :
Fresher and Experience Can apply
Work from Home and Work From Office
Interview Mode : Telephonic
Education : UG / 10+2/ 10+3 / Diploma / Any Graduate in Any Specialization
Shift : Night Rotational / UK / US / Day Rotational Shifts
Sal : 2.2LPA upto 4.5LPA
Designation : Technical Support Analyst /Sr.Technical Support Associate/ Process Associate/ Sr Process Associate/ Sr Advisor
Technical :
Trouble shooting/Command for IP Address/Adobe Photoshop / ticketing tool / RAM/ROM/Networking LAN/VAN/WAN/Configuration /Versions of Windows MS/ Office 365 /Control panel/ internet setting
JOB Role :
- Engaged in handling calls and Email Chats of Enterprise & different business units (Internal & External)
- Provide World Class Customer Service.
- End to Transaction of Reports.
- Need to maintain Accuracy in Reports.
- Ability to work effectively in a team environment Pleasant, professional, and courteous personality skills
- Excellent verbal and written communication skills
- Providing Voice support to Internal and External End Users. The job will require you to handle inbound calls / emails / chats regarding technical issues for end users.
- Perform problem cause analysis
- Resolve customer queries and achieve customer delight.
- Ability to Identify Opportunity and Implement Process Improvements
Job Particulars
Education Diploma, Any Graduate
Who can apply Freshers
Hiring Process Telephonic Interview
Employment TypeFull Time
Job Id1196853
Job Category Diploma , Tech Support
Locality Address Bannerghatta Road , Bellandur , Domlur , Whitefield , Yelahanka
State Karnataka
Country India
About Company
Black And White Business Solutions
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