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International BPO Voice Process Jobs in Pune - Ezee Options

International BPO Voice Process

Ezee Options
experience-icon 0 Years
salary-icon 15000 - 35000 Monthly
Expired

Posted: 10 Jan 22

Job Description

  • Job Role: International BPO Voice Process

  • Manage large amounts of incoming calls
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Analyzing customer needs and recommending products based on those needs.
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
  • interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

 

Required skills:

  • Good typing Speed.
  • Good Communication Skill.
  • Basic Computer Skills
  • Discipline, Positive Attitude & Punctuality

Job Particulars

Education Diploma, 10th Pass (SSC), 12th Pass (HSE), Any Graduate
Who can apply Freshers
Hiring Process Written-test, Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id1389834
Job Category Diploma , BPO
Locality Address Aundh , Hinjewadi , Kalyani Nagar , Magarpatta
Country India

About Company

Ezee Options
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