International BPO Voice Process Jobs Opening in IGlobe solutions at Jaipur-Others, Jaipur
Job Description
International BPO Voice Process
Night Shift Work from Office
- Handle customers' inbound and outbound calls. Solving queries, telling them about products/offers/services
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our database in a comprehensible way
- Frequently attend educational seminars to improve knowledge and performance level
- Meet personal/team qualitative and quantitative targets
Minimum Requirement:-
- Good Communication Skills
- Good Problem-solving skills over the call
- High energy level
Job Particulars
About Company
iGlobe Solutions helps businesses to grow with their unique, smart, and effective solutions with utmost security.
iGlobe Solutions was established back in 2014, to provide effective and unique IT solutions and marketing strategies as well as keep you protected from cyber attacks. Our team of professionals handles all the needs of your business.
Besides all this, we are bound to the time frame, we finish your project promptly with the best efficiency. We look after your business like it’s our own, and still you are in command.