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International Chat Support Jobs in Hyderabad - VUW IT Solutions PVT LTD

International Chat Support
VUW IT Solutions PVT LTD
Hyderabad(Madhapur )
BVSc, BBA/BBM, CS, BSc, BCA, BE/B.Tech, BHM, BHMS, B.FashionTech, BFA, ICWA, CA, B.Design, BAMS, BSW, B.Com, Other Graduate, BA, B.F.Sc(Fisheries)
8000 - 15000 Monthly
VUW IT Solutions PVT LTD
Last Date 10 Nov 2020
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VUW IT Solutions PVT LTD - Job Details

Date of posting: 11 Sep 20
Chat Support Executive (CSE):

We are looking for a qualified Customer Support Executive to join our team. You will provide support to clients and respond to customers and prospect queries. Our ideal candidate is a fresher or an experienced professional with knowledge of International chat process and customer service best practices. You should be able to interpret customer queries and be goal-oriented. We expect you to perform well in a team environment and have exceptional people skills. Ultimately, you should be able to contribute in creating and maintaining good customer relationships.

Roles and responsibilities:
• Responding to customer queries in a timely and accurate way via chat
• Identifying customer needs and helping customers use specific features
• Analysing and reporting product malfunctions
• Update our internal databases with information about enquiries and useful discussions with customers
• Monitor customer complaints on social media and reach out to provide assistance
• Share feature requests and effective workarounds with team members
• Inform customers about new services
• Follow up with customers to ensure their technical issues are resolved
• Assist in training junior Customer Support Representatives

Skills
• Experience as a Customer Support Specialist or similar CS role
• Familiarity with our industry is a plus
• Understanding of how CRM systems work
• Excellent communication and problem-solving skills
• Multi-tasking abilities
• Patience when handling tough cases
• Any Graduate is preferred
Shift Timings:9:00 PM to 5:00 AM- IST (Night Shift)

Job Summary

Job Type : Full Time
Job Role : BPO / Telecaller
Job Category : BPO,BSc/BCA/BBM
Hiring Process : Written-test, Face to Face Interview, Telephonic Interview
Who can apply : Freshers

About VUW IT Solutions PVT LTD

VUW IT Solutions PVT LTD
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This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
Semi Voice Process
12th Pass (HSE), Any Graduate
Telecallers
LLM, B.Arch, Certificate Course (ITI), Diploma, M Phil / Ph.D...
Telecaller
10th Pass (SSC), 12th Pass (HSE), Other Course
BPO Executives
Any Graduate, Other Post Graduate

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VUW IT Solutions PVT LTD recruiting International Chat Support candidates nearby Hyderabad(Madhapur ).VUW IT Solutions PVT LTD vacancies for International Chat Support is recruited through Written-test, Face to Face Interview etc.
VUW IT Solutions PVT LTD Company recruits a lot of candidates every year based on the skills . The candidates with BVSc, BBA/BBM, CS, BSc, BCA, BE/B.Tech, BHM, BHMS, B.FashionTech, BFA, ICWA, CA, B.Design, BAMS, BSW, B.Com, Other Graduate, BA, B.F.Sc(Fisheries) are selected to full fill the vacancies in BPO / Telecaller job field. The candidates nearby Hyderabad(Madhapur ) can apply for International Chat Support position in VUW IT Solutions PVT LTD. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the VUW IT Solutions PVT LTD recruitment, candidates are mostly chosen for the department of BPO / Telecaller . To learn more about the current jobs and other details, it is better to go through official site of VUW IT Solutions PVT LTD and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of VUW IT Solutions PVT LTD and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in VUW IT Solutions PVT LTD and near your city and get a secured career.