International Voice Process Jobs in Bangalore - Black And White Business Solutions

Dear Candidate,

Greeting from Black and White Business Solutions Pvt Ltd..!!



Great Opportunities with TOP BPO MNC's, looking for immediate Joiner freshers and experienced For BPO/Voice Process ( International) ,Non Voice( International)


Education : UG / 10+2/ 10+3 / Diploma / Any Graduate in Any Specialization

Shift : Rotational Shifts / UK / US/Day Shift

Experience : Freshers / Experience

Sal : (freshers 2lpa) -( Experience upto 4.5lpa)



Designation : Technical Support Analyst /Sr.Technical Support Associate/ Process Associate/ Sr Process Associate/ Customer Support/ Sr Customer Support



Technical :



Trouble shooting/Command for IP Adress/Adobe Photoshop / ticketing tool / RAM/ROM/Networking – LAN/VAN/WAN/Configuration /Versions of Windows MS/ Office 365 /Control panel/ internet setting



Customer :



Banking / Insurance / Telecom / Airline ticketing / Medical Billing / AR Calling / Accounts



JOB Role :



Engaged in handling calls and Email Chats of Enterprise & different business units (Internal & External)
Provide World Class Customer Service.
End to Transaction of Reports.
Need to maintain Accuracy in Reports.
Ability to work effectively in a team environment Pleasant, professional, and courteous personality skills
Excellent verbal and written communication skills
Providing Voice support to Internal and External End Users. The job will require you to handle inbound calls / emails / chats regarding technical issues for end users.
Perform problem cause analysis
Resolve customer queries and achieve customer delight.
Ability to Identify Opportunity and Implement Process Improvements



Venue:



Address:721, Chinmaya Mission Hospital Rd,

Binnamangala, Stage 1,

Indiranagar, Bengaluru, Karnataka 560038

Landmark : Opp to M.K Retail

next to Andhra Bank



For more quires Call



Contact : HR Pooja @ 9686680264.

Email id: HR0264@blackwhite.in



Required Candidate profile


One day interview process - Fresher / Experienced can apply

Desired Candidate Profile * Possess good analytical skills - detail oriented * Possess good communication skills, both oral and written * Have a good attitude - should be committed to the work.
* Any graduates can appear or 10+2 , 10+3.
* Should be flexible with rotational shift.



About Black and White Business Solutions Pvt Ltd



Incorporated in 2006, we are the leader and innovator of the staffing industry and today, have evolved as a premier provider of manpower for some of the fortune 500 companies for their junior/middle & executive talent management staffing needs. We work with our clients hand in hand to overcome the challenges they face in attracting / interviewing and retaining Junior / Middle & Top Management professionals.



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