International Voice Process Jobs in Kolkata - Telecom Clarus
International Voice Process
Job Description
Clarus Telecom India Pvt Ltd is hiring for Fresher Experienced for International Voice Process ( BPO Call Center ) with the best salary offered (Salary starts from Rs. 14,000/- to Rs. 32,000/- ) plus incentive.
Process : Website / SEO / SMO / GLL / Mobile App
Skill:
Candidate must be fluent in English
Open for Nightshift
Benefits:
5 Days working (Saturday & Sunday fixed off)
Best Salary offered
PF benefit
Friendly work culture
Responsibilities:
Maintaining a positive, empathetic and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
Ensure customer satisfaction and provide professional customer support.