International Voice Process Jobs in Kolkata - Think surf Media
International Voice Process
Think surf Media
Expired
Posted: 06 Jan 22
Job Description
International Voice Process
- Handle customers' inbound and outbound calls. Solving queries, telling them about products/offers/services
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our database in a comprehensible way
- Frequently attend educational seminars to improve knowledge and performance level
- Meet personal/team qualitative and quantitative targets
Minimum Requirement:
- Good Communication Skills
- Good Problem-solving skills over the call
- High energy level
Job Particulars
Role bpo telecaller
Education BA, 12th Pass (HSE)
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1388243
Job Category BPO
Locality Address Rajarhat New Town
State West Bengal
Country India
About Company
Think surf Media
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