International Voice Process Jobs Opening in Sagility at Electronic City, Bangalore

International Voice Process

Sagility

0 Years

Not disclosed

Expired

Posted: 21 Aug 24

Job Description

It will be B2B call operations. The calls will be between the employee and the doctors in USA and the calls will be about Insurance policies and related to health. Understand the basic professional standards and established procedures, policies before taking action and making decisions.

Skills:

Strong ability to communicate in multiple languages.

Excellent problem-solving and customer service skills.

Good working knowledge of computers and telephone systems.

Patience with customers and ability to handle tough situations.

Duties:

Provide customer support via phone calls for international customers, in multiple languages.

Troubleshoot customer queries and requests.

Manage customer expectations and ensure customer satisfaction.

Document customer interactions for review and follow-up.

Utilize computing and technical expertise to respond to customer inquiries.

Regularly review customer feedback and take measures to improve customer service.

Inform customers on the steps to follow to exploit services of the company.

More information about this International Voice Process Job

Please go through the below FAQs to get all answers related to the given International Voice Process job

What are the job requirements to apply for this International Voice Process job position?
- Ans: A candidate must have a minimum of fresher as an International Voice Process

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com, BA, BBA/BBM, BCA
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This International Voice Process is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the International Voice Process position?
- Ans: There are immediate 1 job openings for International Voice Process in our Organisation.