IT Help Desk Jobs in Bangalore - STA Soft Solutions
IT Help Desk
Job Description
- Job Location: Electronic city
- Should be flexible for rotational shifts
- Strong communication skills both written and verbal to interact confidently with clients
- Great analytical and problem-solving skills help in resolving the issue faster
- Strong troubleshooting, diagnosing skills to resolve technical issues
Job Responsibilities:
- Install and configure the computer applications
- Monitor and maintain the computer networks
- Maintain good and smooth communication with customers through different channels like web, email, and phone
- Prioritizing and managing the workflow
- Troubleshooting, diagnosing, and resolving the issue
- Maintaining procedural documents and reports
- Ability to learn and work on changing technologies
- Respond to customer’s calls, emails and act accordingly regarding issues
- Establish and maintain good working relationship with customers and other professionals.
Job Particulars
About Company
STA Soft Solutions (STA Soft) was established in 2016 as a professionally managed human resource consultancy, with a focus on recruitment, providing Manpower at Senior Level to Middle / Entry Level positions in the Different Domains.
We are forwarding you proposal for our consultancy services. Presently, we are providing our services PAN India to Leading MNCs in different verticals like FMCG, Automobile, Media, Service Industry, KPO, Hospitality, Retail & other Manufacturing Industries. Detailed Company Profile along with the List of Clients can be provided, if required.