IT Software-Engineer Jobs - Bangalore - QDegrees Services

Quality Analyst
QDegrees Services
10000 - 15000 Per Month
QDegrees Services
Last Date 21 Nov 2016

QDegrees Services - Job Details

Date of posting: 22 Sep 16
  • To measure customer interaction by monitoring CRM Transactions.
  • To ensure meeting the assigned audit targets within the decided timelines
  • To check whether the CSR (Customer Service Representative) has incorporated Knowledge and competence and the customer was able to comprehend to what the CSR was talking about.
  • Capture the observations of each audit assignment in the prescribed templates and make recommendations for corrective action and conduct follow-up on agreed action plans where appropriate.
  • To be an active participant in both internal & external call calibrations.
  • Ensure the adequacy and effectiveness of Internal Control System of the Company.
  • QA will report to a Senior Quality Analyst.
  • Must be a graduate in any stream. Masters degree would be an added advantage
  • Minimum 1 year of audit experience in BPO/ITes, preferably in Telecom domain.
  • Excellent analytical skills, advisory, interview technique, report writing, presentation and communication skills, and problem solving and effective project and time management abilities.
  • Possess good organizational, interpersonal and leadership skills.
  • Telugu is mandatory
  • Telecom Audit Experience

Hiring Process : Face to Face Interview, Telephonic Interview

About QDegrees Services

We are a consulting firm that helps our clients improve their ability to deliver the value expected by their customers in a fashion that is sustainable and provides the return on investments sought after by their stakeholders and investors.
This posting is done directly & exclusively on We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us
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QDegrees Services recruiting Quality Analyst fresher’s in Bangalore. The QDegrees Services vacancies for Quality Analyst is filled through Face to Face Interview, Telephonic Interview etc.
QDegrees Services jobs for fresher’s are very common in nature as the company recruits a lot of fresher’s every year based on the skills . The candidates with BBA/BBM, BSc, BCA, BHM, BEd, B.Pharm, B.Com, BA are selected to full fill the vacancies in IT Software-Engineer job field. The fresher’s applying for Quality Analyst should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to QDegrees Services recruitment, fresher’s are mostly chosen for the department IT Software-Engineer. To learn more about the current jobs and other details, it is better to go through official site of QDegrees Services and Freshersworld. The Freshersworld is a leading employment portal that researches the official site of QDegrees Services and provides details about the current vacancies, the application process, selection process, test details, important dates and other information.