IT Support Jobs Opening in The Eminent Enforcement & Recovery Agency at Indore-Others, Indore
Job Description
We at Khandelwal Associates (Eminent Enforcement & Recovery Agency) are looking for a smart and tech-savvy to support our legal operations team. While the firm is legal in nature, this role is strictly non-legal and focused on IT operations and technical support for the team. The ideal candidate will be responsible for installing, configuring, maintaining, and troubleshooting computer systems, networks, software, and peripheral devices.
As the first point of contact for all technical support queries, the IT Support plays a critical role in ensuring seamless day-to-day technology operations for all departments and users.
Key Responsibilities
1. Technical Support
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Provide first-level support to employees for hardware, software, network, and system-related issues.
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Respond to support requests via phone, email, chat, or in-person and log them in the ticketing system.
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Troubleshoot and resolve issues related to desktops, laptops, printers, scanners, projectors, routers, and other IT equipment.
2. Installation and Configuration
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Set up new user workstations with appropriate hardware, software, and network configurations.
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Install and configure operating systems (Windows, Linux, macOS) and standard office applications.
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Perform regular software updates, patches, and security configurations.
3. Network and Server Support
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Assist in maintaining the office LAN, Wi-Fi, firewalls, and internet connections.
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Support server backups, access permissions, and shared drives under the guidance of the network administrator or IT manager.
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Monitor network performance and escalate issues as needed.
4. Asset Management
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Maintain inventory of IT hardware and software licenses.
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Ensure proper tagging, tracking, and documentation of all IT assets.
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Coordinate repair, replacement, or upgrade of IT equipment as required.
5. Security and Compliance
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Ensure antivirus and endpoint protection software is up to date on all machines.
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Enforce IT policies related to system access, password management, and data protection.
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Assist in internal or external IT audits and implement compliance recommendations.
6. Documentation and Reporting
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Document technical issues, resolutions, and procedures for future reference.
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Generate regular reports on support tickets, asset usage, and system uptime.
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Assist in creating and maintaining IT knowledge base articles.
More information about this IT Support Job
Please go through the below FAQs to get all answers related to the given IT Support job
- What are the job requirements to apply for this IT Support job position?
- Ans: A candidate must have a minimum of fresher as an IT Support
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com, BA, BCA, BE/B.Tech, BSc, 12th Pass (HSE)
- What are the salary requirements for this job?
- Ans: The salary range is between 10000 and 12000 Monthly. The Salary will depend on the interview. This IT Support is a Full Time in Indore.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This IT Support is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the IT Support position?
- Ans: There are immediate 1 job openings for IT Support in our Organisation.
Job Particulars
About Company
We are Khandelwal Associates, operating as Eminent Enforcement and Recovery Agency, a professional legal and recovery support firm based in Indore. Our core services include enforcement of securities under SARFAESI Act, bank dues recovery, legal documentation, and compliance advisory.
