Job Description
Junior Engineer
PRIMARY ROLES AND RESPONSIBILITIES:
· Maintaining login inventories of project.
· Sending new login to clients and follow-up.
· Resetting passwords and working on getting access requests.
· Deactivating user logins whenever user is moved out of Omega or a different process.
· Ensure smooth operation of Project on day-to-day basis.
· Assigned the tasks of screening, diagnosing and referring external and internal inquiries and work related requests.
· Accept requests for assistance or problem reports from operation teams.
· Obtain necessary information from users to adequately describe it on problem chart.
· Require to work on tickets and accordingly update the resolution.
· All emails related to operations should be addressed and replied on the same day immediately.
· Maintain floor discipline and PHI needs to be secured.
SKILLSETS:
· Good Communication & Interpersonal skills.
· Employees should have a good command of English and email etiquette.
· Need to have knowledge of MS-Excel.
· Should be willing to work in rotational / nights shifts & weekends (Saturday & Sunday) based on requirement and process necessities.
Job Particulars
Role engineer core non it
Education BE/B.Tech
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1381155
Job Category Core Technical
Locality Address
State Karnataka
Country India
About Company
Renowned IT Company
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