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Junior IT Technical Support Jobs in Mumbai - Atlantic Technical Services India Pvt Ltd

Junior IT Technical Support

Atlantic Technical Services India Pvt Ltd
experience-icon 0 Years
salary-icon 15000 - 20000 Monthly
Expired

Posted: 06 Dec 19

Job Description

Key tasks will include:

·         Provide 1st line support to all UML Group staff through the Service Desk ticketing system

·         Trouble shoot 1st line issues and assist end users with hardware and application issues

·         Escalate any issues to the appropriate 2nd /3rd line authority

·         Support colleagues based locally at their desks and internationally via remote access

·         Configure and upgrade PC desktop/laptops and mobiles as needed

·         Ready to give 24x7 Support if required.

·         Supporting and assisting senior team members with diverse project work

·         Maintaining/updating IT documentation as required

·         Research and report on new products and solutions to ensure that the team stays up to date with the latest industry developments

·         Assist the IT Service Desk Controller with day to day running of or resolution of any IT department issues

·         Undertake any other duties of a similar level and responsibility as required from time to time, as defined by the IT Service Desk Controller or the Head of IT and Digital Services

Job Particulars

Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id778290
Job Category Tech Support
Locality Address
Country India

About Company

The Company

Atlantic Technical Services is a part of Union Maritime Group which is a UK based owner and operator of a growing fleet of product and chemical tankers. The company runs a fleet of tankers focusing on the clean petroleum products trade in West Africa, as well as tankers trading in the international markets. Within the group is the Atlantic Group of companies specialising in Crew and Ship Management.

Together we provide our clients with secure, efficient, cost effective and flexible transportation of refined petroleum products and vegetable oils.

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