Key Relationship Executive Jobs Opening in Merino Industries Limited at Kerala
FEATURED JOBKey Relationship Executive
25000 - 35000 Monthly 
Kozhikode, Kochi, Kannur, Kollam, Kottayam, Palakkad, Thrissur, Thiruvananthapuram, Malappuram, Kasaragod, Pathanamthitta, Alappuzha, Kerala, Wayanad, Idukki, keezhayilnew, Ernakulam 
Job Description
Key Responsibilities:
Relationship Management:
Developing and maintaining strong, positive relationships with clients, serving as the main point of contact and building trust and rapport.
Client Needs Assessment:
Actively understanding client requirements, goals, and challenges to tailor solutions and services that meet their specific needs.
Communication & Reporting:
Providing regular updates to clients on service performance, project progress, and any relevant information. This includes communicating effectively with internal teams to ensure client needs are addressed.
Problem Solving & Issue Resolution:
Addressing client concerns, resolving issues, and escalating complex problems to the appropriate internal teams for resolution. Providing timely and effective solutions to maintain client satisfaction.
Sales & Business Development:
Identifying opportunities for upselling and cross-selling products or services to existing clients, and potentially contributing to new business development efforts.
Client Satisfaction & Retention:
Monitoring client satisfaction levels, implementing strategies to enhance the client experience, and working to retain clients by demonstrating value and building loyalty.
