L1 Global Technical Support Executive Jobs in Bangalore - Artech Infosystems Pvt. Ltd.

L1 Global Technical Support Executive
Artech Infosystems Pvt. Ltd.
MSc(CS, IT), BSc(CS, IT), BCA, MCA, BE/B.Tech
2016 - 2017
Artech Infosystems Pvt. Ltd.
Last Date 28 Feb 2018

Artech Infosystems Pvt. Ltd. - Job Details

Date of posting: 05 Feb 18
Artech is hiring for HP (Hewlett Packard) 

Designation: L1 Global Technical Support Executive (Voice Process/ Non Voice)    

Job Description:
  • Resolving technical issues (hardware and OS) from incoming internal or external businesses and end user's contacts and proactive notification system
  • Providing excellent customer service support to Global customers during every single interaction
  • Assisting end users to avoid or reduce problem occurrences
  • Adding case resolution to Knowledge Management System 
  • Responding to service, product, technical, and customer relations questions on subjects such as features, specifications, and repairs on current and discontinued products, parts, and options, based on customer entitlement (warranty through mission critical).  
Interview Process: 
  • Group Discussion
  • Voice and Accent round
  • Face to Face round with client  
Eligibility Criteria: Willing to work on rotational shifts  

Skill Set: 
  • Voice Process
  • Good Knowledge on Hardware and OS Skills
  • English and Communication Skill Is Mandatory
  • Customer relationship management
  • Should be able to interact with global customers
  • Ready to accept Inbound and Out bound process
  • Excellent communication mandatory
  • Highly Aggressive  
Process: Once the candidates clears the interview rounds, will have to attend the training for 1 month (Free Training). Post completion of training candidates will be deployed to HP (Hewlett Packard).

Salary: 2.16 Lakhs P.A (2, 16,000) + Shift allowance and Incentives  

Payroll: Artech Info systems-Contract to Hire  

Work Location: Bengaluru /Bangalore 

Hiring Process : Face to Face Interview

About Artech Infosystems Pvt. Ltd.

Artech provides the most innovative, efficient and cost-effective workforce solutions in today's marketplace. Artech leverages its mature, quality-certified processes to provide a variety of standard and customized solutions and programs to help clients optimize their supply chain and increase time to market of their workforce requirements, hence, accelerate project progress.
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Artech Infosystems Pvt. Ltd. recruiting L1 Global Technical Support Executive fresher’s in Bangalore. The Artech Infosystems Pvt. Ltd. vacancies for L1 Global Technical Support Executive is filled through Face to Face Interview etc.
Artech Infosystems Pvt. Ltd. jobs for fresher’s are very common in nature as the company recruits a lot of fresher’s every year based on the skills . The candidates with MSc(CS, IT), BSc(CS, IT), BCA, MCA, BE/B.Tech are selected to full fill the vacancies in Customer Service / Tech Support job field. The fresher’s applying for L1 Global Technical Support Executive should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to Artech Infosystems Pvt. Ltd. recruitment, fresher’s are mostly chosen for the department Customer Service / Tech Support. To learn more about the current jobs and other details, it is better to go through official site of Artech Infosystems Pvt. Ltd. and Freshersworld. The Freshersworld is a leading employment portal that researches the official site of Artech Infosystems Pvt. Ltd. and provides details about the current vacancies, the application process, selection process, test details, important dates and other information.

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