ad

Leaning Support Specialist Jobs in Gurgaon - Signify

CW
Leaning Support Specialist
Signify
Any Graduate, Other Course
0 to 3 yrs
Signify
Last Date 06 May 2021
Apply Now

Signify - Job Details

Date of posting: 06 Mar 21

We are Signify, the new company name of Philips Lighting. We’re the world leader in lighting for professionals, consumers and for the Internet of Things. Our passion for sustainability makes us one of the top 10 greenest companies in the world. We’re greater together through peer learning in our globally diverse team, with different backgrounds and nationalities.


Main purpose of the role:


As a Learning Support Specialist you will support the various roles in the Learning Center of Expertise; (LCoE) such as Learning Specialists and Learning Program Managers in coordinating, monitoring, planning and organizing global learning programs in the 70/20/10 area, which can be virtual learning programs or internal and external classroom training etc. Furthermore, you will be responsible for the overall learning administration and providing support on the Learning platforms (Degreed and Cornerstone). You will monitor and manage financial training administration as well the operational aspects of purchase for learning vendors in cooperation with Procurement. You will also act as Level 2 escalation for all Learners, Line Managers and LCoE requests and queries, while solving problems which are escalated and provides a timely accurate response. Improvement projects are key, therefore proposal and assisting the implementation of improvement projects will be another aspect of the role.


You’re part of the HR Learning Centre of Expertise. In this role, you will interact with colleagues around the globe. The team members are based out in separate locations such as Amsterdam, Eindhoven (NL) and you will be reporting directly into the Global Learning Support & Program Management.


What you’ll do:


• Work in close cooperation with and support the LCoE Learning Specialists and Learning Program Managers in deployment of learning offerings in the 70/20/10 area.

• Deliver level 2 functional support and advice to learners, line and HR managers, business owners on several platforms (Learning Management System Cornerstone and Learning@Signify Degreed)

• Dispatch cases to global learning HRS T3 team and/or the LCoE, when appropriate.

• Maintain knowledge of HRS T1 support on general learning queries in the HRS centers.

• Support and work in close cooperation with HRS T3 Global Learning Technology Team to define and improve HRS Learning Processes

• Maintain Learning Detailed Work Instructions and Frequently Asked Questions on HRS Portal.

• Resolve issues autonomously that may arise or escalating issues to the super user/ senior in the HRS team.

• Overseeing and coordinating all aspects of Learning deployment, including:

o Schedule Instructor Led Training and Virtual Instructor Led Training in the Learning platform(s).

o Content upload and keep up to date course information in Learning platforms/ system(s),including session scheduling and attendance registration in Learning Management System (LMS) and

o Manage the learning environment and classroom logistics (i.e. handout materials in support of the event, attendance sheets, evaluation, etc.).

o Communicate and align with stakeholders in the LCOE, vendors, training venues, learners, line managers and business owners on the training deployment.

o Manage the waitlists and interest trackers for sessions.

o Operational reporting & (vendor) evaluations as applicable

o Running and distributing reports as applicable


• Provides data which will help the team analyse the effectiveness of a key process

• Oversee financial administration for deployed trainings including:

o Create Purchase Requisitions and Purchase Orders in the Procurement system.

o Ensure control of monitoring trainings costs and alignment to manage expectations and to accurately forecast budget spend, including reporting of these costs (status quo and forecast vs. planning)


What you’ll need:

  • ·    Any graduate with 3-4 years of relevant experience.

 

Key Skills/Competencies:

Administration, planning and organizing skills

• Adhere to procedures

• Ability to multi task

• Time management and project management


Communication Skills

• Strong personable and social communicator (with all levels in the organization)

• Understanding the customer mindset

• Active listening skills

• Experience in working in virtual teams

• Fluent in English


Problem Solving

• Demonstrated ability to think independently and proactively come up with solutions to problems, adhere to deadlines, establish priorities and follow-up with stakeholders.

• Must have the ability to successfully manage multiple tasks simultaneously.


Stakeholders management

A stakeholder is any individual, group or organization that can affect, be affected by, or perceive itself to be affected by activity you will be performing.


Quality Assurance

• Exceptional eye for detail, high sense of accuracy and desire to get it right the first time

• Experience in quality assurance and error proofing

• Customer Satisfaction and service delivery


Personal Attributes

• Positive, can-do attitude

• Willing to take initiative and consistently strive for improvement

• Persistent, diligent, and detail-oriented

• Follow through

• Comfortable building relationships across the organization

• Team player, able to work in the matrix organization

• Flexible and able to work remotely with different cultures

• Goal and result oriented

•Proven ability to work, under pressure and deliver to fixed deadlines

Job Summary

Job Type : 0
Job Role : Others
Job Category : Others
Hiring Process : Face to Face Interview
Who can apply : Freshers and Experienced (0 to 3 yrs )

About Signify

Signify
Apply Now
This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com

People who view this job also look for jobs with following keywords

Fully solved online mock placement papers with latest test pattern,count down timer,detail test analysis with answer and explanation is available at Power Placement Preparation:P3.
Start your preparation now with P3 and increase your success probabiltiy.

Need a Institute/Coaching Class?

IT Courses / Govt Exam Preparation

Higher Studies / Studies Abroad

Post an enquiry and get instant responses from institutes and best Coaching Classes in your city

Signify recruiting Leaning Support Specialist Experienced(0 to 3 yrs) candidates candidates nearby Gurgaon.Signify vacancies for Leaning Support Specialist is recruited through Written-test, Face to Face Interview etc.
Signify Company recruits a lot of Experienced(0 to 3 yrs) candidates candidates every year based on the skills . The candidates with Any Graduate, Other Course are selected to full fill the vacancies in Others job field. The candidates nearby Gurgaon can apply for Leaning Support Specialist position in Signify. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Signify recruitment, candidates are mostly chosen for the department of Others . To learn more about the current jobs and other details, it is better to go through official site of Signify and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of Signify and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Signify and near your city and get a secured career.