Manager - Customer Service Jobs in Ahmedabad - MachEquips
Job Description
- Urgent opening of Manager - Customer Service for MachEquips Ahmedabad.
- Need a candidate who can join immediately only.
- Need a female candidate only.
- Need a candidate with minimum 1-3 years of experience at a post of Customer Service Manager.
- Fix Salary: 18k to 25k per month only.
- Prefer a local candidate.
- Working Location will be Ambawadi, Ahmedabad
- Shifts: 10am to 7pm.Monday to Saturday.
- Lead a team of Customer Serice Executive and Customer Service Engineers with 2 Team Leaders
- Design and maintain TATs for resolution
- Effective resolution to complaints & requests Collaborate with the Sales, Customer Service, and Operational departments to meet customer deadline and quality expectations
- Effective handling of escalated casesTrain team Members under PIP when required
- Make effective independent decisions representing day-to-day issues
- Report to the owner.
- Note: Any other responsibilities would be added given by the management time to time as per the business needs.
Job Particulars
Role others
Who can apply Experienced (1 to 3 Years)
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id342469
Job Category 1 to 3 Yr Exp , Others
Locality Address
State Gujarat
Country India
About Company
8 years oldInto Sales, Repairs, Service and Manufacturing of Construction/Mining Equipment and their spare parts
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