Manufacturing Engineer Jobs Opening in For a Client of TeamLease Services Ltd. at Chandigarh
FEATURED JOBField Technician
organization.
Job Description
Field Technician – Kohler
Job Title
Field Technician / Field Service Technician
Department
Customer Service / Technical Service
Location
Field-Based (Travel to Customer Sites)
Job Summary
The Field Technician is responsible for installation, maintenance, troubleshooting, repair, and servicing of Kohler products and equipment at customer locations. The role requires strong technical knowledge, excellent customer service skills, and the ability to work independently in the field.
Key Responsibilities
Install, inspect, troubleshoot, and repair Kohler products and systems.
Perform preventive and corrective maintenance activities.
Diagnose mechanical, electrical, and operational faults.
Respond to customer service calls and resolve issues within defined timelines.
Maintain accurate service records, reports, and documentation.
Ensure compliance with safety standards and company procedures.
Coordinate with service managers, customers, and vendors for effective problem resolution.
Maintain tools, equipment, and spare parts inventory.
Provide technical guidance and training to customers when required.
Support warranty claims and service-related activities.
Required Qualifications
Diploma/ITI/B.Tech in Mechanical, Electrical, Electronics, or related field.
2–5 years of field service or maintenance experience.
Knowledge of electrical and mechanical systems.
Ability to read technical drawings and manuals.
Proficiency in troubleshooting and repair techniques.
Valid driving license and willingness to travel extensively.
Basic computer skills for reporting and documentation.
Required Skills
Technical troubleshooting
Preventive maintenance
Customer service and communication
Problem-solving ability
Time management
Teamwork and collaboration
Safety awareness
Working Conditions
Frequent travel to customer sites.
On-call support during emergencies or breakdowns.
Ability to work in industrial, commercial, and outdoor environments.
Capability to lift tools and equipment as required.
Key Performance Indicators (KPIs)
First-time fix rate
Customer satisfaction score
Response and resolution time
Equipment uptime
Service report accuracy
Compliance with safety standards
Job Particulars
About Company
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