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Healthy Jeena Sikho a healthcare startup is looking for inbound and outbound calling executives. This is a full-time in-office job role (Monday -Saturday).
The job requires:
Manage large amounts of inbound and outbound calls in a timely manner:
• Follow communication 'scripts' when handling different topics
• Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives
• Seize opportunities to upsell products when they arise
• Build sustainable relationships and engage customers by taking the extra mile
• Keep records of all conversations in our database in a comprehensible way
• Frequently attend educational seminars to improve knowledge and performance level
• Meet personal/team qualitative and quantitative targets
Job Summary
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