MIS Executive Jobs in Kolkata - Corp bounty
Job Description
- We are Hiring experienced candidates for the post of MIS Executive.
- vacancy: 1
- Recognize and initiate escalation process for systems outages and submit problem tickets to the help desk.
- Initiate appropriate tactics to ensure service levels are maintained.
- A minimum of intermediate skill level in MS Excel required
- Strong multi-tasking, problem-solving, and analytical ability
- Strong organizational and time management skills
- Basic knowledge of workforce management processes, concepts and principles (i.e. staffing projections, scheduling, service level analysis, metrics monitoring)
- Experience and understanding of call center dynamics, including staffing, queues, ACD reporting, and performance measurements
- Previous experience in real-time/workforce management.
- Solid understanding of contact center operations including the WFM cycle, IVR concepts, skill routing and related terminology
- The candidate must have at least 1 or 2 month of Experience.
- Graduates or MBA pass out
- Good communication skill
- Good Knowledge of ExcelApply
Job Particulars
Role others
Education BBA/BBM
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id373946
Job Category Others
Locality Address Ballygunge
State West Bengal
Country India
About Company
We, at Corp Bounty, made our tryst with destiny in 2013. Since then, we have emerged a leader in providing human resource solutions to some of the best companies. Considered one of the top recruitment firms in Kolkata, we provide manpower solutions to both IT and non-IT sectors.
We specialize in Leadership Hiring along with Recruitment Process Outsourcing, Permanent Staffing, Contract Staffing ,Payroll Management, education, training and development of young people by forming mutually beneficial partnerships among Learner, Jobseekers and Employers.
Our rigorous screening procedure ensures quality output within specific time frames. You can completely rely on us to handle even the most critical requirements in shortest possible time, which is of paramount importance in these evolving times. We keep abreast of the rapid developments that take place in the corporate arena and constantly review and upgrade ourselves to tackle these developments in the most effective manner.
We specialize in Leadership Hiring along with Recruitment Process Outsourcing, Permanent Staffing, Contract Staffing ,Payroll Management, education, training and development of young people by forming mutually beneficial partnerships among Learner, Jobseekers and Employers.
Our rigorous screening procedure ensures quality output within specific time frames. You can completely rely on us to handle even the most critical requirements in shortest possible time, which is of paramount importance in these evolving times. We keep abreast of the rapid developments that take place in the corporate arena and constantly review and upgrade ourselves to tackle these developments in the most effective manner.
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