Monitoring Executive Jobs in Navi Mumbai - Securens Systems Pvt Ltd
Monitoring Executive
Job Description
MANDATORY Key Requirements:
- Good written and verbal communication skills in English
- Good knowledge of excel (advantage)
- Regional language (advantage)
- Willing to work in rotational shift including night shift
- Willing to work 6 days a week, week offs would be any day of the week/weekend
- The main purpose of this position is managing alert base monitoring, video monitoring and retail processes.
- Maintaining 100% adherence to the process, achieving individual & process related performance
- Job Description:
- Handling, managing, actioning & closing alert base monitoring tickets as per process
- Handling critical customer/incident escalation
- Making sure there is no miss-outs with upmost determination & focus
- To detect and deter every attempted crime in the ATM’s, branches & retail
- 100% schedule adherence in rotational shift, week offs and punctuality
- Achieving process and individual performance & KRA
- Escalating issues pertaining to process to the IAD’s or respective TM/Supervisor as per protocol
Job Particulars
About Company
Securens Systems Pvt. Ltd. is the Market leader in E-Surveillance in India. Securens is an IoT Company that provides SaaS based E-Surveillance Services.
Securens introduced the concept of Active Deterrence for the first time in the country, where an alert is not only received in real time basis when a crime is being attempted but will also prevent the crime from happening by using Video verification and 2-Way audio.
Top Banks like HDFC Bank, ICICI Bank, Axis Bank, Standard Chartered Bank, State Bank of India, Punjab National bank are customers of Securens. In retail the customers include Dominos, Beer café, Box8, Kaya Skin Clinic, Licisious, Aramex, E-Coom express, Delivery, etc.
After the huge success in the BFSI segment that made Securens the Market leader, the strategic focus for this year is to penetrate various Retail Segments with a view to achieve aggressive revenue targets.
Securens is growing at 100% every year with a turnover in excess of 50Cr with Monthly Recurring Revenue close to 6 Cr.