Non Voice Process / Emai/ Chat Support Jobs in Bangalore

FEATURED JOB

Non Voice Process / Emai/ Chat Support

Black And White Business Solutions

0 Years

18000 - 25000 Monthly

Expired

Posted: 06 Dec 21

Job Description

Dear Candidate,
Greeting from Black and White Business Solutions Pvt Ltd..!!

Huge Openings with TOP BPO MNC's - Non Voice Process / Emai/ Chat Support/Customer Support & Technical Support - Voice / Email Chat Support.
Note : CANDIDATE SHOULD BE AVAILABLE IN BANGALORE LOOKING FOR IMMEDIATE JOINERS.

LOOKING FOR IMMEDIATE JOINERS - ONE DAY INTERVIEW PROCESS - BANKING / FIANANCE / 5 DAYS WORKING.

HIRING FOR PROCESS ASSOCIATE AND Sr. PROCESS ASSOCIATE (COMPLETE NON-VOICE , BACK-OFFICE)
Contact : HR Pooja @ Email ID : data-text='true'>

Education : UG / 10+2/ 10+3 / Diploma / Any Graduate in Any Specialization

Shift : Rotational Shifts / UK / US Customer :
Banking / Telecom / Collections / Accounts & Finance / KYC & AML / Inbound Insurance / Health Care - Medical Billing / E-Commerce / Back end verification /
Technical :
Trouble shooting/ Application Support / Command for IP Address/Adobe Photoshop / ticketing tool / RAM/ROM/Networking LAN/VAN/WAN/Configuration /Versions of Windows MS/ Office 365 /Control panel/ internet setting

JOB Role :

Engaged in handling calls and Email Chats of Enterprise & different business units (Internal & External)
Provide World Class Customer Service.
End to Transaction of Reports.
Need to maintain Accuracy in Reports.
Ability to work effectively in a team environment Pleasant, professional, and courteous personality skills
Excellent verbal and written communication skills
Providing Voice support to Internal and External End Users. The job will require you to handle inbound calls / emails / chats regarding technical issues for end users.
Perform problem cause analysis
Resolve customer queries and achieve customer delight.
Ability to Identify Opportunity and Implement Process Improvements

Has technical experience and skills in the areas of problem determination, creativity and analysis.

Contact : HR Pooja @ Email ID : data-text='true'>
Required Candidate profile
One day interview process - Freshers / Experienced both can apply. Desired Candidate Profile
* Possess good communication skills, both oral and written *Have a good attitude - should be committed to the work.* Any graduates can appear or 10+2 , 10+3. * Should be flexible with rotational shift.

**PLEASE DO REFER YOUR FRIENDS LOOKING FOR BPO JOB'S**