Online Chat Representative SaaS apps
Confidential
2 - 5 years
Chennai, Mumbai, Bengaluru
Job description
Our client is an international company:
- Their web SaaS applications help thousands of businesses worldwide launch giveaways, loyalty programs, contests and sweepstakes.
- We are looking for excellent Live Chat consultants to answer questions related to sales and helping them with Onboarding.
- This is an inbound sales/support role. No cold calls.
- The shift will be USA timezone.
- Ideally the job is located in Chennai- However, if you are a top-notch candidate, we are happy for you to work from home anywhere in India
- Your only mission is to help our customers grow their business by using our apps.
- We will provide you with training.
The Candidate
1.Should be comfortable with Live Chat and helping customers withonboarding so that the customers correctly configure the applications
2.Very good English writing skill - The job will involve lots of live chats and emails
3.Sincere and proactive with a great attitude to getting things done , able to coordinate with various people across countries
5. Great skill to demonstrate the value proposition to our prospects
7. Should have a quiet office, a very high speed, and stable internet connection, a high spec laptop
8. IMPORTANT- You should have prior experience and knowledge of referral marketing, loyalty programs, giveaways, sweepstakes, etc.
You should be comfortable working in US timezone.
Extra credit
- Advanced standing in TOEFL, IELTS or similar english certification
- US accent for voice calls for demos
We offer excellent remuneration and commissions for achieving targets.
Required Candidate profile: You should have worked as a live chat/ email sales/support related to web apps (SaaS) in the US timezone. Voice sales/ support would be an added bonus.
Perks and Benefits: Sales incentives, training, fun environment, growth
