Online Product Support Associate Jobs in Delhi - SAGE Publications
Job Description
- Managing day-to-day queries related to the various online products support tasks.
- Takes responsibility for successful completion of daily online product support tasks.
- Ensure you should follow laid down workflows and processes.
- Closely monitor performance, providing monthly metrics to your manager on tasks.
- Ensure completion of online product support tasks within the established Service Level Agreements.
- Communicate effectively and work together with global SAGE department’s i.e. Editorial,Marketing, Sales and Production staff to complete tasks.
- Ensure all emails are responded to within 24 hours of receipt.
- Perform work with moderate supervision from your manager.
Job Particulars
Role others
Education BE/B.Tech
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id515154
Job Category Analyst / Analytics , Logistics / Transportation
Locality Address
State Delhi
Country India
About Company
SAGE PUBLICATIONS is an independent international publisher of books and journals and is known for its commitment to quality and innovation. It has offices in Los Angeles, London, New Delhi, Singapore and Washington DC, with close to 1200 employees. SAGE India’s operations supporting group operations is rapidly expanding and hence this recruitment process.
Note: Every short listed profile will have to undergo a series of interviews.
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