Operations Jobs in Pune - Mogli Labs India Private Limited
Operations
Mogli Labs India Private Limited
Expired
Posted: 21 Jan 21
Job Description
About Mogli Labs India Private Limited
Moglix is the fastest growing B2B e-commerce start-up in India, backed by marquee investors like Mr. Ratan Tata, Accel Partners, Jungle Ventures, IFC, Rocketship VC. Moglix, headquartered in Noida, has been growing in leaps and bounds since inception in 2015 and disrupting B2B procurement & supply chain space in the country acquiring 200+ large enterprise customers and 1 lac+ SME customers. Moglix caters to the business procurement need through its flagship e-commerce platform which is completely GST compliant. Moglix has also launched its own GST S/W Green GST to help its customers become fully GST compliant in their full-scale business.
About the internship
Selected intern's day-to-day responsibilities include:
1. Manage the suppliers' pick up plan and ensure that pick up SLAs are met
2. Manage delivery plans based on internal KPIs and achieve higher product adoption, customer satisfaction, and overall OTIF
3. Manage product-related, fulfillment-related or process-related queries from the customer that occur on the platform
4. Coordinate with teams for an end to end order status from supplier pickups with delivery (order life cycle)
5. Maximize the appropriate use of technology to improve order efficiency and thus improving the customer experience
6. Ensure excellent internal communication with business units and customer service team to help foster a customer-centric culture
7. Identify opportunities throughout the process to minimize operating costs
8. Drive the development and implementation of policies and procedures throughout customer service to maximize operational efficiency and profitability
9. Develop and deliver the people agenda to promote best in class service
10. Work closely with relevant stakeholders to ensure that the end to end order lifecycle is completed within the timeframe
1. Manage the suppliers' pick up plan and ensure that pick up SLAs are met
2. Manage delivery plans based on internal KPIs and achieve higher product adoption, customer satisfaction, and overall OTIF
3. Manage product-related, fulfillment-related or process-related queries from the customer that occur on the platform
4. Coordinate with teams for an end to end order status from supplier pickups with delivery (order life cycle)
5. Maximize the appropriate use of technology to improve order efficiency and thus improving the customer experience
6. Ensure excellent internal communication with business units and customer service team to help foster a customer-centric culture
7. Identify opportunities throughout the process to minimize operating costs
8. Drive the development and implementation of policies and procedures throughout customer service to maximize operational efficiency and profitability
9. Develop and deliver the people agenda to promote best in class service
10. Work closely with relevant stakeholders to ensure that the end to end order lifecycle is completed within the timeframe
Who can apply
Only those candidates can apply who:
1. are available for full time (in-office) internship
2. can start the internship between 26th Aug'20 and 30th Sep'20
3. are available for duration of 2 months
4. have relevant skills and interests
Perks
Number of openings
2
Certificate: Will be provided at the end of the Internshiphttps://internshala.com/internship/detail/operations-internship-in-pune-at-mogli-labs-india-private-limited1598429788Job Particulars
Role others
Education Other Course
Who can apply Freshers
Hiring Process Face to Face Interview
Employment Type0
Job Id1097246
Job Category Others
Locality Address
State Maharashtra
Country India
About Company
Mogli Labs India Private Limited
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