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Phone Banking Jobs in Mumbai - Apidel India Pvt Ltd

Phone Banking Officer
Apidel India Pvt Ltd
Mumbai(Goregaon East )
0 to 3+ Years
Apidel India Pvt Ltd
Last Date 02 Jun 2018

Apidel India Pvt Ltd - Job Details

Date of posting: 03 Apr 18
  • Title: Phone Banking Officer
  • Location: Goregaon (E),Mumbai
  • Experience: 0 - 4 Years (Fresher can also apply)
  • Shift: Rotational
  • Domain: Banking
Job Description:
  • Ensure customer service excellence
  • Displaying complete onus to the customers query/problems
  • Delivering service with requisite courtesy and accuracy
  • Nil Defects (100% adherence to product and process)
  • Ensuring Nil customer complaints
  • Ensuring excellent SLS scores
  • Escalating/highlighting customer problem Incidences
  • Adherence to service and sales compliance
  • Cross selling/upselling on set products (assets and liabilities products)
  • Ensuring process efficiency by achieving set targets of call quality

Skills:

  • Excellent written and oral communication
  • Passions towards service
  • Enthusiastic and self motivated
  • Ability to work in a dynamic environment
  • Good comprehension skills
  • Team player with a positive attitude

Other:

  • Knowledge about banking industry will be an added advantage

Hiring Process : Written-test, Face to Face Interview

Job Role : Others

About Apidel India Pvt Ltd

Apidel Technologies is a certified WMBE ( Women and Minority Based Enterprise ),E- verified Global Staffing Company.

Founded by a team of technology professionals from various backgrounds, our goal is to deliver workforce solutions and on-demand talent.

We, at Apidel Technologies have a clear vision of providing everyone with an equal opportunity to grow and progress. We have a robust and dynamic business model, one that is designed to provide the best delivery value to our clients and partners. Our thorough analysis of industry trends allows our technological experts to deliver top solutions to clients to satisfy their needs.

Today, in a global economy faced with cut-throat competition, we have learned to produce cutting edge and innovative approaches to handle competition and achieve our vision and mission.

We are a performance driven organization that strongly believes in efficient and effective customer focused strategies that bring about quality results for our clients. We bring to our clients a unique blend of customer focus, passion for technology, corporate experience, and an expert team, ready to deploy in a mix of on-site, offsite, or offshore delivery models.

We align ourselves with our clients requirements by deploying innovative service strategies and nurturing client industry focused recruitment teams with expertise in technical as well as recruitment skills to source the right candidates for our clients

This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com

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Apidel India Pvt Ltd recruiting Phone Banking Officer Experienced(0 to 3+ Years) candidates in Mumbai(Goregaon East ). The Apidel India Pvt Ltd vacancies for Phone Banking Officer is filled through Written-test, Face to Face Interview etc.
Apidel India Pvt Ltd jobs for Experienced(0 to 3+ Years) candidates are very common in nature as the company recruits a lot of Experienced(0 to 3+ Years) candidates every year based on the skills . The candidates with M.Com, BBA/BBM, MA, BSc, BCA, BSW, BEd, MEd, BFA, PG Diploma, MSc, M Phil / Ph.D, B.Com, MCA are selected to full fill the vacancies in Others job field. The Experienced(0 to 3+ Years) candidates applying for Phone Banking Officer should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to Apidel India Pvt Ltd recruitment, Experienced(0 to 3+ Years) candidates are mostly chosen for the department Others. To learn more about the current jobs and other details, it is better to go through official site of Apidel India Pvt Ltd and Freshersworld. The Freshersworld is a leading employment portal that researches the official site of Apidel India Pvt Ltd and provides details about the current vacancies, the application process, selection process, test details, important dates and other information.