Phone Banking Officer Jobs Opening in Ebixcash at Andheri East, Mumbai

Phone Banking Officer 

• Handle customers' inbound and outbound calls. 
• Solving queries, telling them about products/offers/services
• Follow communication “scripts” when handling different topics
• Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
• Seize opportunities to upsell products when they arise
• Build sustainable relationships and engage customers by taking the extra mile
• Keep records of all conversations in our database in a comprehensible way
• Frequently attend educational seminars to improve knowledge and performance level
• Meet personal/team qualitative and quantitative targets

Minimum Requirement:-

• Good Communication Skills
• Good Problem-solving skills over the call
• High energy level

1. What are the job requirements to apply for this Phone Banking Officer job position?
   
   • Ans: A candidate must have a minimum of fresher as an Phone Banking Officer


2. What is the qualification for this job?
   
   • Ans: The candidate can be a Graduate from any of the following: Diploma, Certificate Course (ITI), B.Com, M.Com, MA, BBA/BBM, BCA, BSc, MCA, MSc, PG Diploma, Vocational Training, 12th Pass (HSE), BSW
   
   
3. What are the salary requirements for this job?
   
   • Ans: The salary range is between 12000 and 25000 Monthly. The Salary will depend on the interview. This Phone Banking Officer is a Full Time in Mumbai.
   
   
4. What is the hiring Process of this job?
   
   • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
   
   
5. This Phone Banking Officer is a work from home job?
   • Ans: No ,its not a Work from Home Job.
   
   
6. How many job vacancies are opening for the Phone Banking Officer position?
   
   • Ans: There are immediate 1 job openings for Phone Banking Officer in our Organisation.