Process Associate Jobs in Mohali - ArchRecruiters

Process Associate
20000 - 24000 Per Month
Last Date 26 Mar 2018

ArchRecruiters - Job Details

Date of posting: 05 Feb 18
  • Customer Sales and Service representatives provide front line sales and service to customers via inbound telephone calls. 
  • These agents are responsible for maintaining high standards of performance, sales, and service levels. 
Essential Duties and Responsibilities:
  • Ability to handle inbound customer sales and service telephone calls.
  • Ability to work in a fast-paced, multi-skill work environment.
  • Ability to process continual workload for extended periods in assigned area.
  • Ability to provide a consistently high level of quality customer service.
  • Ability to process customer sales orders.
  • Ability to maximize sales opportunities by offering customer upsells
  • Timeliness and ability to adhere to assigned schedule segments.
  • Ability to meet and sustain minimum performance, attendance, and behavioral standards.
  • Ability to navigate, lookup, and enter orders into the customer order entry system (via computer).
  • Ability to remain current with new customer sales and service procedures.
  • Ability to work flexible hours / overtime as required (including weekends).
  • Ability to perform other duties such as outbound telephone, inbound email and white-mail services (when/if assigned).
  • Respond to customer inquiries through inbound email contact from current and prospective customers.
Knowledge, Skills and Abilities:
  • Graduate or Non-Graduate with very good English speaking skills
  • Minimum of 25 words per minute typing speed Oral Communication Skills Rate and clarity of speech, tone and inflection and grammar
  • Written Communications Spelling Skills, grammar and legible handwriting
  • PC Skills Prior experience with computers and/or data entry
  • Composure Ability to work in high paced environment and competently service customers
  • Adaptability Ability to handle change in routine or work rules and available to accommodate flexible work hours
  • Customer Focus Oriented to serving the customer
  • Ability to work independently as well as being a team player Multi-task oriented
  • Sales Skills Prior experience preferred
  • Problem Solving Skills Positive attitude
  • NOTE : Interested Candidates may immediately 

Hiring Process : Face to Face Interview

Job Role : BPO / Telecaller

About ArchRecruiters


This posting is done directly & exclusively on We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us
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ArchRecruiters recruiting Process Associate fresher’s in Mohali. The ArchRecruiters vacancies for Process Associate is filled through Face to Face Interview etc.
ArchRecruiters jobs for fresher’s are very common in nature as the company recruits a lot of fresher’s every year based on the skills . The candidates with MA, BCA, B.Com are selected to full fill the vacancies in BPO / Telecaller job field. The fresher’s applying for Process Associate should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to ArchRecruiters recruitment, fresher’s are mostly chosen for the department BPO / Telecaller. To learn more about the current jobs and other details, it is better to go through official site of ArchRecruiters and Freshersworld. The Freshersworld is a leading employment portal that researches the official site of ArchRecruiters and provides details about the current vacancies, the application process, selection process, test details, important dates and other information.