Process Associate Jobs Opening in Kriya Nextwealth at Mysore-Others, Mysore
Process Associate
Kriya Nextwealth
Expired
Posted: 05 Dec 23
Job Description
Good communication skills in English is required. To have fair idea and knowledge on E-commerce. Basic knowledge in MS excel, word and computer skills. Flexible shifts available for the candidate. Freshers or experienced both can apply. Looking for immediate joiners.
More information about this Process Associate Job
Please go through the below FAQs to get all answers related to the given Process Associate job
Responsibilities:
Provide First Time Resolution to customers on calls
Maintain notes on relevant systems for tracking purposes as per SOP
Maintain high level of compliance to the standard operating procedure (SOP)) defined by the line of business.
Maintain accurate and updated knowledge of Process procedures and systems.
Ability to use logical reasoning and adjust quickly in short timeframe with enough supervision
Ability to build rapport with customers on the call
Should be a quick learner. Display patience and problem solving skills
Facilitate process improvement by escalating relevant issues to the right department
Be a brand ambassador for the project
Create a WOW exp. for the customer (C-Sat) and Customer Experience
Provide quick an effective resolution to the customer's queries in conformance to the Quality Monitoring system
Should be comfortable in using the e-commerce mobile apps and website and should have basic awareness about the ecommerce industry
Skills:
Excellent Verbal communication in English
Good Listening skills and Attention to details
Logical and reasoning abilities to take right decisions to solve customer problems.
Result oriented who can drive towards stringent targets.
Basic knowledge of Customer Service.
More information about this Process Associate Job
Please go through the below FAQs to get all answers related to the given Process Associate job
- What are the job requirements to apply for this Process Associate job position?
- Ans: A candidate must have a minimum of fresher as an Process Associate
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, BA, BBA/BBM, 12th Pass (HSE)
- What are the salary requirements for this job?
- Ans: The salary range is between 10000 and 17500 Monthly. The Salary will depend on the interview. This Process Associate is a Full Time in Mysore.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Process Associate is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Process Associate position?
- Ans: There are immediate 1 job openings for Process Associate in our Organisation.
Job Particulars
Role bpo telecaller
Education Diploma, BA, BBA/BBM, 12th Pass (HSE)
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id2118903
Job Category Diploma , BPO , BSc/BCA/BBM
Locality Address Mysore-Others
State Karnataka
Country India
About Company
Kriya is a 1800 strong full-service eCommerce solutions provider for some of the world’s biggest and best eCommerce brands. Our mission is to optimize your operations to increase sales and profit through a proprietary mix of AI-boosted enhancements and a flexible workforce of domain experts.
Jobs By Location
Delhi
Chennai
Gurgaon
Noida
Hyderabad
Pune
Bangalore
Kolkata
Ahmedabad
Mumbai
Others also searched for
Job & career videos Subscribe
