Process Associate/Senior Process Associate Jobs in Thiruvananthapuram - Hueray Technologies Pvt Ltd Technopark
Process Associate/Senior Process Associate
Job Description
Job Title: Process Associate/Senior Process Associate
Company:
Hueray Technologies Pvt Ltd
Process Associate/Senior Process Associate (Non Voice)
Experience needed : 0- 2 years experience in international voice process
Age Limit : 18- 30 years
Brief description :
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100% pure non-voice processes in an International BPO.
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Email communications
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24x7 operations
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Interaction with Cusomers
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Preparation of documents and verification
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SLA driven
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Ready to work in Rotational Shift.
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Quality oriented
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Graduates/Under graduates can apply
Preferred skills: Good Typing Speed
Process Associate/Senior Process Associate (Voice)
Educational Qualification: Graduates/Under Graduates
Age Limit : 18- 30 years
Roles & Responsibility:
- Good oral communication in English
- Need to have experience in VoIP Process/ International Voice Process
- Handling Customer Queries/Complaints to customer Satisfaction
- Providing Accurate Response and thereby meeting the First Call
- Achieving the Customer Satisfaction
- Adherence to the Process Flow and usage of Script
- Attendance Adherence is Mandate.
- Freshers to experienced candidates with good communication can apply
Preference: Males/Females
Preferred skills:
- Good Command over English
- Good Analytical and Logical ability
Job Particulars
About Company
Technopark is the IT hub of the State of Kerala, and based in Trivandrum which can rightfully claim to be the knowledge capital of the region. Technopark provides world class, robust and failsafe physical, power and datacom infrastructure, offering a no compromise yet low cost enabling environment for IT industry that is leveraged by its occupant companies for a competitive advantage.
