Product Advisor Jobs Opening in Sps at T. Nagar, Chennai

Product Advisor

Sps

0 Years

17000 - 20000 Monthly

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Posted: 09 Apr 25

Job Description

The role of a product advisor is to help companies understand what their customers want and need from their products. They do this by conducting customer research, analyzing data, and making recommendations based on their findings. In order to be successful in this role, it's important that you have strong analytical skills and are able to effectively communicate your findings to those who need to hear them. Additionally, it's helpful if you're familiar with product management principles and have a solid understanding of the product development process.

Requirements:

1. Candidates with Plus Two qualifications are eligible.

2. Minimum 1 year experience in tele sales required.

3. Proficiency in English.

4. Good communication in Urdu.

Key Responsibilities:

Product Knowledge and Expertise:
- Maintain in-depth knowledge of all products or services offered by the company.
- Stay updated on product features, specifications, benefits, and limitations to provide accurate information to customers.
- Attend product training sessions and workshops to enhance knowledge of new products or product updates.
Customer Interaction and Support:
- Greet customers, assess their needs, and provide tailored product recommendations based on their preferences, budget, and requirements.
- Answer customer queries regarding product specifications, availability, pricing, and warranties.
- Assist customers in comparing different products, explaining how they differ and helping them make an informed choice.
- Provide product demonstrations and guide customers through the features and functions of the product.
Sales and Upselling:
- Drive sales by actively recommending products to customers and achieving sales targets.
- Suggest complementary products or accessories that may enhance the customer's purchase.
- Upsell and cross-sell products by highlighting benefits and value-added features.
- Help customers understand promotions, discounts, and offers to encourage purchases.
Customer Relationship Management:
- Build and maintain positive relationships with customers by providing excellent service and addressing any concerns or complaints.
- Follow up with customers after purchases to ensure satisfaction and resolve any post-purchase issues.
- Create a loyal customer base by ensuring an outstanding and personalized shopping experience.
Inventory Management:
- Monitor stock levels and inform customers of availability or restocking dates.
- Help with inventory management by assisting in the organization of product displays, stock replenishment, and ensuring products are well-presented.
- Report any inventory discrepancies or damaged goods to management.
Market and Competitor Awareness:
- Keep up-to-date with competitor products, pricing strategies, and industry trends.
- Provide feedback to management regarding customer preferences, market trends, and potential improvements to products or services.
Sales Reporting and Documentation:
- Maintain records of customer interactions, sales, and product recommendations within the company's CRM system.
- Report on sales performance, including meeting or exceeding targets, and document customer feedback to improve service.
- Assist in preparing sales reports and other administrative tasks related to sales performance.
Customer Education:
- Educate customers on how to use products effectively, offering advice on maintenance, setup, or troubleshooting when needed.
- Conduct training sessions or workshops for customers to help them better understand the product’s functionalities.

More information about this Product Advisor Job

Please go through the below FAQs to get all answers related to the given Product Advisor job

What are the job requirements to apply for this Product Advisor job position?
- Ans: A candidate must have a minimum of fresher as an Product Advisor

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE)
What are the salary requirements for this job?
- Ans: The salary range is between 17000 and 20000 Monthly. The Salary will depend on the interview. This Product Advisor is a Full Time in Chennai.
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Product Advisor is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the Product Advisor position?
- Ans: There are immediate 1 job openings for Product Advisor in our Organisation.