Product Marketing Intern Jobs in Bangalore - Moneytap
Job Description
We are on a lookout for interns who thrive on excitement and are hungry to learn
- must-have is excellent communication skills (written & verbal).
- The role requires you to gain an understanding of customer queries, create product-related content, and then execute it in real-time.
- We need energetic, bold and dedicated interns who are looking for a start-up experience they will cherish!
Responsibilities
- Manage inbound queries that the customers have through chat/email platforms with an effective customer service skills and adherence to TAT.
- Work in tandem with the technical team to create a product roadmap for customer acquisition.
- Create insights about customer needs by analysing the queries.
- Create content for communication with customers such as self-serve FAQs.
- Own the customer experience, end to end.
- Work with internal team members and external partners to resolve customer concerns.
- Build MIS to highlight the customer issues to enhance customer portfolio.
- Excellent command over the English language.
- Local language knowledge is a plus.
- High commitment levels
Job Particulars
About Company
This is an exciting early stage start-up. It is a rare opportunity where the founders are attacking a largely untapped market, has removed a huge risk by already closing a solid round of funding from top-tier VCs and yet very early stage where you can come and set the product direction, working closely with the founders. Unlike e-commerce or hyper-local, this is a largely untapped market.
The core team in this company are veterans who have had very successful exits and possess strong knowledge in business, product and technology. They’ve built very strong cultures in the past. Knowledge of the financial/banking industry is a BIG plus.