Product Operations Analyst (Finance & CS) Jobs in Mumbai - Tata CLiQ

Tata CLiQ is the flagship digital commerce initiative of the Tata Group. It is a multi-category e-commerce platform, operating across categories such as Fashion, Footwear and Accessories, Electronics and Luxury.

At CLiQ, we encourage experiments and creativity in Technology. We develop and use technology to enhance day-to-day life and have a positive impact on customers.

Tata CLiQ has a unique omni-channel marketplace model offering customers the convenience of quicker delivery (by shipping from store), easy pick-up and returns, across 1,200+ brands and 1,000 stores in 100+ Indian towns and cities. It is also India's definitive destination for exclusive Fashion and Electronics brands.

Here’s What We Believe In 

We obsess over customer delight

We are out there to find an alternate way of doing e-commerce

We carry an attitude to develop a culture of learning and continuous improvement, both for people and processes

Our goals will be ambitious, demand significant stretch

We believe in Uncomfortable Transparency

We will always be respectful, empathetic and caring about the well-being of our teams

Roles & Responsibilities

Work closely with people in Product Management, UX, Design and Engineering helping them set and track their KPIs and in general, get the most out of their data

Conduct industry & competitor research, gather survey insights, and analyze internal data to gain actionable insights to help influence product decisions

• Setting up metrics for measuring product/functional performance and responsible for tracking its improvement. Standardising the metric definition.
• Measure impact of experiments related to function, analysing and helping in course correction
• Analytical articulation of a business or operations problem statement and using data analysis to understand the complexity of the problem and broad contours of potential solution(s).
• Becoming the domain champion of the product/function with clear data-driven understanding of how our users interact with our product.
  

Work as a team to understand product adoption by users and establish standard practices to improve adoption

Ideal Candidate

• 2-3 years of overall work experience, Experience with eCommerce domain in analytical profile will be a strong plus.
  

Ability to demonstrate intellectual curiosity, logical thinking, and the ability to solve complex problems that may not always be well-defined

• Technical mindset with ability to work closely with engineering partners to solve for system interdependencies, devise implementation strategies and refine scope based on concrete considerations.
  

Works closely with cross functional stakeholders (Engineering, Business, Leadership) to achieve product objective.

Hands On with Excel, SQL, JIRA, Tableau/Omniture etc.

The opportunities we us have are perfect for highly motivated and talented candidates.

We are looking for candidates who have strong passion for customers, a high level of comfort with uncomfortable transparency, and a keen sense of ownership and drive to deliver results.

So QUiQ - PiQ – CliQ before the opportunity is missed