Product Service Jobs in Bangalore - NIIT Limited

Customer Support ExecutiveInternational Voice Process
NIIT Limited
Any Graduate
2017 - 2018
190000 - 240000 Per Year
Product Service Jobs in Bangalore - NIIT Limited
Last Date 29 Dec 2018
This Job is Expired

NIIT Limited - Job Details

Date of posting: 27 Sep 18
Job Designation:Customer Support Executive(International Voice Process)

Eligibility Criteria :
  • Any Graduate
  • Experience will be considered upto 11 Months 
Responsibilities / Authorities:
  • Receive inbound calls and ensure that cases and interactions are logged correctly in CRM
  • Ensure security verifications are carried out per company policies and procedures
  • Resolve customer queries, ensuring that a high standard of customer service is maintained
  • Place outbound calls to customers when required in line with Client / Company guidelines
  • Utilise up-sell opportunities under Prefer-to-Refer and / or other Client driven sales programs.
  • Work productively whilst maintaining exceptional call/data quality standards in line with targets
  • Contribute to the team through open and regular communication with peers / supervisors
  • Adhere to all company or departmental policies and procedures (personnel and operational)
  • Minimise customer complaints and escalations by providing exceptional service and call control
Unique Knowledge & Skill Requirement

  • Good customer service skill with neutral accent
  •  Basic technical knowledge of Computers, peripherals like Modem, Windows operating systems, Internet connectivity,Email software, Browser software.
  • Ability to multi-task in usage of different applications and tools

Personal Attributes

  • Able to work on a flexible basis as determined by the business needs
  • Ability to work under pressure
  • Team worker
  • Positive Attitude
  • Quick Learner
  • Punctual and Disciplined
  • Good Communication skills
  • Customer Focused
Process: Product Service & Upselling
Work Location: Bangalore
Salary Package: 1.9 LPA upto 2.4LPA
Cab Services: Free (Pick & Drop)

Job Summary

Job Type : Full Time
Job Role : Others
Job Category : Analyst / Analytics,Logistics / Transportation
Hiring Process : Face to Face Interview
Who can apply : Freshers

About NIIT Limited

NIIT Limited is an Indian Multinational company that offers learning management and training delivery solutions to corporations, institutions and individuals. It has three main lines of business worldwide: Corporate Learning Group (CLG),Skills and Careers Group (SNC),and School Learning Group (SLG).
In 2006, the IT services business of NIIT was demerged into a separately listed company NIIT Technologies.NIIT Limited now focuses on Corporate Training, Vocational Training for Services Sectors and Education and Training in Schools. NIIT Limited owns 23.98% of NIIT Technologies.
This Job is Expired
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NIIT Limited recruiting Customer Support ExecutiveInternational Voice Process candidates nearby Bangalore.NIIT Limited vacancies for Customer Support ExecutiveInternational Voice Process is recruited through Written-test, Face to Face Interview etc.
NIIT Limited Company recruits a lot of candidates every year based on the skills . The candidates with Any Graduate are selected to full fill the vacancies in Others job field. The candidates nearby Bangalore can apply for Customer Support ExecutiveInternational Voice Process position in NIIT Limited. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the NIIT Limited recruitment, candidates are mostly chosen for the department of Others . To learn more about the current jobs and other details, it is better to go through official site of NIIT Limited and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of NIIT Limited and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in NIIT Limited and near your city and get a secured career.